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Universities as organizations live together in an environment that conditions them to change and progress. Adapting and being able to react to changes is a need and a challenge at the same time. Thus, the EHEA implies for the university world a reshuffling in the rules of the game that together with the increasing interrelation with the job market, and the higher level of competitiveness, drives universities towards the need of having some mechanisms in the detection of change. This is being done for years in the entrepreneurial tissue, Competitive Intelligence (CI); as an evolving tool that is immersed in its usual operation, can help universities in their adaptation. CI is understood as the process of searching, selection, analysis and diffusion of information regarding those elements of the environment that can affect an organization and where the resulting product becomes useful knowledge as a back-up in decision-making and strategic planning.
2008
As organisations, universities coexist in an environment that conditions them and makes them change. Adapting to change is both a necessity and a challenge. Consequently, the European Higher Education Area (EHEA) constitutes a shift in the rules of the game in universities, which, together with a greater interrelationship with the employment market and a rise in competitiveness, means that universities need to have a number of mechanisms for detecting change. Therefore, as has been occurring within the business sector for some years, Competitive Intelligence (CI) becomes a tool, which, when rooted in its current role, can help universities with this new adaptation. CI is seen as a process for searching for, selecting, analysing and disseminating information about the environmental elements that may impact on an organisation. The result of this process acts as a support for decision-making and strategic planning. One of the instruments most widely used in CI to obtain strategic value information is the network of relationships and contacts of the organisation and its members. The Social Capital, therefore, is a very important information exchange instrument and may become a valuable resource for organisations. Social Capital is an important factor in CI processes. This article shows the importance of Social Capital and relationship networks as a valuable resource to universities within CI processes and as an aid in adapting to changes in the environment. In terms, it is proposed as valuable tool in the design and adaptation of a university's qualifications catalogue.
Today, the interplay between the network society and the knowledge society have provided an overarching perspective on how global interconnectivity and knowledge transfer cannot be separated anymore. The advancement of technological opportunities and the openness towards knowledge acquisition have reconfigured the landscape of human collaboration. As a premise of achieving sustainable competitive advantages, organizations should reconsider the value of the social and information exchange within their networks, facilitating organizational learning and proper response to the field dynamics. Against this backdrop, the present paper addressed the viewpoints and practices of academics from European higher education institutions in regard to leveraging the intellectual capital within their online social networks. Stressing on subjects from European developing countries, the research advanced a new concept-the network-based intellectual capital – liable to account for an emergent capital reification and relied on an interview-based survey with 27 professors. As the findings showed, although acknowledged as a paramount competitive advantage, the network-based intellectual capital is yet to be properly capitalized.
Nowadays, the importance of information and its correct use is widely accepted. The ability to aggregate information and put it on use for the right person at the right time becomes a critical issue for any organisation. Taking their own experience, the authors seek to demonstrate how the implementation of information networks can be a competitive advantage for a higher education institution considering its strategic planning and knowledge management. Following a brief literature review, is presented an implementation proposal of an information network as a tool to improve the institutional performance. Such tool will address the increasing knowledge sharing practices and the organizational innovation potential. The proposed information network follows a model that is an ongoing work and has been improved for more than a year, but with some results already delivered. The model takes insights from competitive intelligence and knowledge management ideas and proposes the use of working groups for discussing strategic information in order to enhance corporate performance. In particular, this paper describes in detail the efforts undertaken in a particular higher education institution to foster a community of practice for the sharing of knowledge and to provide a competitive intelligence setting. As a result a number of projects as long as several initiatives where put into move taking advantage of existent but not already used skills.
Taking into account the changes in the market scenario by virtue of globalization, Institutes of Higher Education (IES) as well as other organizations seek their competitive stability. For that reason, it is up to organizations to adopt innovative models of management for their operations aimed at improving results. Company networks consist of a model that is perfect for uniting efforts through cooperation among partners in a given business, which can involve ties of different natures. This paper shows the development and the application of an auxiliary technique to analyze the intensity, nature and importance of internal and external relations in the formation of results for a company network. For such, a multiple case study was conducted at two IES in the State of São Paulo and their networks of partners and employees in order to observe their specificities and organizational strategies. The study demonstrated the existence of specific performance criteria (pillars) for each IES and its network, resulting from its competitive reality. It reveals evidence that the education pillar is strengthened in both cases, and the research pillar is growing, although it is the weakest. The outreach pillar is the most robust in the public IES and the financial sustainability pillar is relevant for the private IES, and it was only detected in this IES
Nowadays, the escalade of global interconnectivity has become axiomatic. From the international institutionalized relationships and the cross-border flows of financial, informational and human capital to the technological opportunities provided by the new media, we are facing a complex reconfiguration of the communication practices. In this respect, the development of online social networks, along with the advent of virtual professional groups contribute to the burst of a network-based intellectual capital, liable to be “electronically” accessed and exploited at low financial costs. As a prerequisite for the growth strategies and sustainable competitive advantage, organizations from developing countries should reconsider the importance of both their internal resources and the value of the social and information exchange within their networks, facilitating organizational learning and proper response to the field dynamics. Thus, becoming part of a network, sharing and capitalizing knowledge, as well as creating a capital of trust and a collaborative environment support, might facilitate the effort to reinforce their position within the network and generate incentives for the overall system development. Starting from these premises, our paper aims to discuss the standpoints and practices of European universities from developing economies with a view to provide a pertinent answer to a highly competitive environment. In order to explore the usage of the network-based intellectual capital, the paper employed an interview-based survey with 27 professors. As the findings showed, although acknowledged as a paramount competitive advantage, the network-based intellectual capital is yet to be properly capitalized.
2011
This paper applies a new quality measurement methodology to measure the quality of the postgraduate courses. The methodology we propose is the Academic Quality Measurement (AQM). The model is applied to several simulated data sets where we know the true value of the parameters of the model. A nonparametric model, based in Nearest Neighbours combined with Restricted Least Squared methods, is developed in which students evaluate the overall academic programme quality and a set of dimensions or attributes that determine this quality. The database comes from a Spanish Public University post graduate programme. Among the most important conclusion we say the methodology presented in this work has the following advantages: Knowledge of the attribute weights allow the ordering of the attributes according to their relative importance to the student, showing the key factors for improving quality. Student weights can be related to student characteristics to make market segmentation directly li...
The purpose of this paper is to demonstrate that the Gordian Knot of the intellectual capital of the universities is the structural capital, and that unfolding it requires a deep understanding of the nature of structural capital This idea comes from a new perspective on the intellectual capital structure and on the relative importance of each component of it, i.e. human capital, structural capital and relational capital. Many authors consider that the human capital is the most important and by far the dominant component of the intellectual capital of the universities. Our research based on the new concept of organizational intellectual capital integrators showed that a university may have a great potential of the intellectual capital based on the human capital component, and yet not to perform competitively due to the weak integrators and stiff structural capital. In our view, an integrator is a powerful field of forces capable of combining two or more elements into a new entity, ba...
Higher educations institutions are crucial institutional actors in the national innovation systems and are immersed in important transformation processes that aim to make them more competitive, dynamic and transparent. Given the new pressures and demands of the rapidly changing environment, universities throughout Europe are forced to adapt their organizational structures and incorporate management systems to run their affairs more efficiently. In this sense, they need a more managerial approach in order to deal successfully with all the challenges of the new scenario. Accordingly, the main aim of is this article is to discuss the rationale for implementing the Intellectual Capital (IC) framework in universities as a valuable way to deal with the new managerial and transparency requirements. The so-called Intellectual capital Report for Universities (ICU Report) is presented. From the empirical point of view, four case studies have been analysed using the Grounded Theory (GT) approach. The usefulness for strategic management purposes and the potential barriers for disclose the indicators proposed are analysed. The ICU measurement framework presented in this article should be considered a first approach in the design of a tool for the measurement of research activities.
SSRN Electronic Journal, 2007
The purpose of this article is to discuss some possibilities of diagnosing a university's organizational intelligence and to advance some ways of measuring it. The main steps pursued are defining and describing the organizational particularities of universities, which act as barriers in organizational intelligence strategies implementation, applying the organizational intelligence standards to universities, and examining the features of the intelligence markets. In what respect is the paradigm of the traditional university damaged, and finally eliminated, by the social stimuli which claim for a different type of the intelligence and which are the beneficiaries of the new model of university, as an organization in-betweenpreserving its idiosyncratic position, but engaging in mutually profitable alliances, is an issue also addressed to.
International Journal on Advanced Science, Engineering and Information Technology, 2018
This paper analyses the approaches of intellectual capital in enterprises and universities. It aims to the conceptualization, classification, and measurement of intellectual capital, and then it compares both approaches. The research is supported by the theories of Fazlagic, Alama, Molina, Sanchez, Elena and Castrillo, Paździor and Paździor and Bratianu. The study is done through bibliometrics, using a kind of descriptive, documentary research; with a non-experimental, and transversal design. The population is finite and represented by papers, conference proceedings, and thesis published between 2005-2014. To collect the primary data was used the direct observation technique, through concept analysis. We conclude, based on the results, generally, enterprises use the paradigm of fixed capital, focus on relational capital, while in universities the paradigms changed to the dynamic, Newtonian, integrating and transformational intellectual capital, based on human capital. Additionally, that as much as in the universities as in the enterprises the intellectual capital improved the performance of the organization, thus, the revision of the literature states that the results generated by the effective management of the intellectual capital are sustained in the time because of its immaterial nature. Moreover, in the enterprises, the predominant components correspond to the relational capital such as clients, suppliers, strategic alliances and the company reputation in front of the clients, which are essential for the generation of knowledge and the development of innovation.
CEPAL Review
This article analyses the link between universities and business from a neo-Schumpeterian evolutionary theory perspective. It aims to identify the thematic communities present in the literature that deals with the university-business relationship, highlighting the focuses of interest of this literature and currently emerging themes. Social network analysis and text mining tools are used for this purpose. The present contribution differs from other reviews by using large datasets, which made it possible to discern aggregate trends in scientific output. Six thematic communities were detected in the literature: technology parks, entrepreneurial university, triple helix, transfer channels, geographic perspective and open innovation. Once these communities were defined, the characteristics of each one were identified, along with their linkages, differences and limitations, with a view to gaining an understanding of the knowledge transfer processes. 1 A precursor of this article is the work of O. Lerena, M. Minervini and G. Yoguel "Comunidades temáticas en el estudio de la relación universidad-empresa: redes bibliométricas y minería de textos", Working Paper, No. 13, Buenos Aires, Centro Interdisciplinario de Estudios en Ciencia, Tecnología e Innovación (CIECTI).
There is the widespread recognition of the importance of intellectual capital (IC) as a major source of competitive advantage for any organisation operating in today's knowledge economy (KE). In particular, universities are recognised as being essential to the new economy as the prime producers and transmitters of knowledge in a society. Therefore, it is not surprising that the management and measurement of IC by universities is becoming an increasingly important issue in the knowledge management (KM) research and practice. It is argued that universities need to use the IC model as a tool to aid them in meeting new management challenges and diffuse their intangible resources and activities to their stakeholders and society at large. This study addresses this need by developing a specific model for measuring intellectual capital of universities and by applying it in the specific context of a new private university in Sarajevo, Bosnia and Herzegovina. It is hoped that the use of this model can help the university in reaching its scientific and educational goals.
ASLIB Journal of Information Management, 2016
Purpose – This paper has a twofold aim. Firstly, to give some insight into competitive intelligence practices in a little-explored area in the field of competitive intelligence: the higher education sector. Secondly, to find out more about the factors influencing competitive intelligence practices, since little research on this subject has been published. Design/methodology/approach – The investigation used a mixed-methods approach, including face-to-face, semi structured interviews with 47 university managers (degree coordinators, deans and vice-rectors), followed by a semi-structured questionnaire carried out with 400 degree coordinators and deans and analysed quantitatively and qualitatively. The interviews informed the questionnaire design. Findings – The survey confirms the proposed framework’s usefulness for analysing the enabler and inhibitor factors in an organisation for promoting efficient competitive intelligence practice and also gives some insight into which factors enable or inhibit the efficacy of competitive intelligence practices in Spanish universities. Research limitations/implications – The research focused on degree design adapted to the EHEA. A larger study designed to focus on other management areas in universities would provide a fuller picture of factors influencing competitive intelligence practices. Practical implications – The findings indicate the areas where universities could plan actions to optimise intelligence activities, make the most of them and stand out from the rest. Originality/value – This paper sets out a framework to describe factors related to intelligence function and cycle. In addition, the study reveals which indicators act as enablers or inhibitors for competitive intelligence practices and takes account of some of the particular features of the higher education sector.
Procedia Economics and Finance, 2015
The Intellectual Capital of a firm is the sum total of its Human Capital, Structural Capital and Relational Capital. These assets form a source of distinct competitive advantage and distinguish the performance of one firm from the other. Some organizations appear to continue relying on traditional resources for wealth creation but they should increase their attention towards a greater reliance on intellectual capital factors. This study attempts to investigate the role of intellectual capital in nowadays modern organizations and in particular, its relevance for education institutions such as universities.
The Iraqi Journal For Mechanical And Material Engineering, Special Volume Babylon First International Engineering Conference Issue (B), 2015
While it is possible to describe social network data as just a special form of conventional data , network analysts look at the data in some rather fundamentally different ways. Social Network Analysts do use a specialized language for describing the structure and contents of the sets of observations that they use. But network data can also be described and understood using the ideas and concepts of more familiar methods, it can be used as a tool in analysis stage of strategic planning processes by the planners of strategic planning. It is possible to create Online Social Networks Analysis Tool(OSNAT), that can brings the comments(ansewers) on a topic belongs facebook pages, Questiones have been posted to the social networks pages to a group of users(friends) related to specific topics concerning the develope of universities and the educational environment, started at a specific date.These questions have been formulated by a specialist in strategic planning and represent as key to concepts or themes or projects that could be held at the university for purpose of develop the universities or for the purpose of innovation path in auniversity or improve teaching methods, which serves the educational process in general. The idea is show an example of a topic, a questions displayed on a page or account of official university planner and collect the data from the comments about the questionnaires and the likes and sharing to make online analysis on these data to get information that can be formulated in a decision or future projects serve a university. The Online Social Networks Analysis Tool (OSNAT) gets comments of the friend for an acount that has user name and password for “facebook acount” to login online with access token key to the OSNAT to do analysis proesses on comments such as text analysis, the planner has his own strategy to get knowledges from these information .
11th European Conference on Innovation and Entrepreneurship (ECIE 2016), 2016
The aim of this work is to give an overview on the development of theoretical concepts and methodological approaches to investigate innovation networks, in particular the use of social network analysis in the study of university industry relations. The structure of networks can be analysed through the lens of Social Network Analysis. This methodological approach is described and its fundamental concepts are presented. The paper then reviews the applications of this approach on the study of university industry relations. These relations can be considered as an innovation network, in the sense that the interactions established by its participants have more or less defined innovation goals. Different structures in the relations may result in different innovation outcomes, and the use of SNA may be particularly useful to understand differential outcomes. It is thus important to take stock of the knowledge concerning the efforts that have been made to probe the complex phenomena of university industry relations and, in particular, how approaches based on social network analysis have been used to understand it. This work is based on a review of available literature on the topics. The paper aims at systematizing the information and knowledge related to the application of SNA on university industry networks, highlighting the main research pathways, the main conclusions and pointing possible future research questions.
The purpose of this study is to present the establishment, activities and the results of the Consortium on Applied Research and Professional Education, which is the strategic network of higher education institutions. The study analyses the role of trust in strategic partnerships and the benefits of networking. The concept of trust has been used to plan the structure of the strategic network and create a cohesive network with common interests. The strategic network promoted student and staff exchange, research and development projects and the sharing of knowledge and good practices. The consortium is the first strategic network of its kind established by five European universities of applied sciences. The findings of this study are useful to the administrators of educational institutions as they improve internationalization and institutional performance.
Dominio de las Ciencias, 2017
Within the framework of knowledge societies, universities as institutions whose activities underpin professional training and the generation of scientific knowledge play a strategic role in the promotion of economic and social development. In this article, the importance of the management of intellectual capital is discussed, as an element that promotes the integration of university functions in the context of knowledge societies. Methodologically, a bibliographic design is adopted based on literature review in the lines of research in the knowledge society, intellectual capital and university functions. The work is structured in four sections: in the first, the foundations of knowledge societies are addressed; in the second, the postulates of the theory of intellectual capital are analyzed; in the third, the incidence of the management of intellectual capital in the articulation of the functions of extension, research and university teaching is discussed; Finally, in the fourth, th...
Organizational, Managerial, and Technological Dimensions, 2012
Recent studies are focusing on how social networks impact the learning process and how students organize themselves to face collaborative tasks via these networks, as well as their impact on the learning outcomes of the students. In a number of these studies, learning social aspects are analyzed, showing, among other issues of interest, that participating in social networks positively affects students' selfesteem. In this article it is shown how this applies to the university model being adopted in Europe. Nowadays, the student is limited by the class and by the restricted group of people enrolled in that same university degree. In which way can the university facilitate that students get to each other so that they can find aspects in common and therefore the set of relationships grows? This chapter shows how our university-Universidad de Almería, UAL-globalizes its campus providing access to every student, as well as how this social network is succeeding.
Studies in Business and Economics, 2015
The aim of this article is to systematize the types of intellectual capital indicators that can be assessed in order to understand and further use the information for strategic development. Also, the study underlines the importance of intellectual capital in the new modern, knowledge-based economy. Different research methods are used in the article, such as scientific literature analysis, synthesis and comparison.
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