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The Role of Information Technology In Knowledge Management

2000, AMCIS 2000 Proceedings

Abstract

Effective knowledge management is becoming crucial for the survival of business organizations due to their increasing reliance on knowledge work. Information technology (IT) plays a key role in enabling knowledge management. The objective of this research is to understand the ...

Key takeaways

  • Section 2 explains the concept of knowledge and knowledge management.
  • It is always knowledge "to some end."
  • Knowledge location, browsing, filtering and retrieval functions are useful in finding appropriate knowledge, while analysis and presentation functions are useful in assimilating knowledge from its explicit form into tacit form.
  • Our goal in this research is to understand the role of IT in the organizational knowledge creation and management process.
  • We acknowledge that organizational issues are no less important in managing knowledge.