Functional or Social? Exploring Teams in Online Games

Computers in Human Behavior, 2017

To date, most research into massively multiplayer online role-playing games (MMORPGs) has examined the demographics of play. This study explored the social interactions that occur both within and outside of MMORPGs. The sample consisted of 912 self-selected MMORPG players from 45 countries. MMORPGs were found to be highly socially interactive environments providing the opportunity to create strong friendships and emotional relationships. The study demonstrated that the social interactions in online gaming form a considerable element in the enjoyment of playing. The study showed MMORPGs can be extremely social games, with high percentages of gamers making life-long friends and partners. It was concluded that virtual gaming may allow players to express themselves in ways they may not feel comfortable doing in real life because of their appearance, gender, sexuality, and/or age. MMORPGs also offer a place where teamwork, encouragement, and fun can be experienced.

International Journal of Games-Based Learning, 1, (4), 20-36., 2011

This paper briefly overviews five studies examining massively multiplayer online role-playing games (MMORPGs). The first study surveyed 540 gamers and showed that the social aspects of the game were the most important factor for many gamers. The second study explored the social interactions of 912 MMORPG players and showed they created strong friendships and emotional relationships. A third study examined the effect of online socializing in the lives of 119 online gamers. Significantly more male gamers than female gamers said that they found it easier to converse online than offline, and 57% of gamers had engaged in gender swapping. A fourth study surveyed 7,069 gamers and found that 12% of gamers fulfilled at least three diagnostic criteria of addiction. Finally, an interview study of 71 gamers explored attitudes, experiences, and feelings about online gaming. They provided detailed descriptions of personal problems that had arisen due to playing MMORPGs.

Proceedings of DiGRA Nordic 2010: Experiencing Games: Games, Play, and Players, At Stockholm, Sweden., 2010

One of the main components and reasons for the success of the Massive Multiplayer Online Games genre (MMOG) is that these games are seen as arenas for social interaction. The focus of this paper is the phenomenon of Pick up Groups (PUGs), a neglected aspect of online gaming. How is the social interaction structured in these temporary groups?

Entertainment Computing-ICEC 2006, 2006

Playing computer games has become a social experience. Hundreds of thousands of players interact in massively multiplayer online games (MMORPGs), a recent and successful genre descending from the pioneering multi-user dungeons (MUDs). These new games are purposefully designed to encourage interactions among players, but little is known about the nature and structure of these interactions. In this paper, we analyze player-to-player interactions in two locations in the game Star Wars Galaxies. We outline different patterns of interactivity, and discuss how they are affected by the structure of the game. We conclude with a series of recommendations for the design and support of social activities within multiplayer games.

CyberPsychology & Behavior, 2007

Today millions of players interact with one another in online games, especially massively multiplayer online role-playing games (MMORPGs). These games promote interaction among players by offering interdependency features, but to date few studies have asked what interdependency design factors of MMORPGs make them fun for players, produce experiences of flow, or enhance player performance. In this study, we focused on two game design features: task and reward interdependency. We conducted a controlled experiment that compared the interaction effects of low and high task-interdependency conditions and low and high reward-interdependency conditions on three dependent variables: fun, flow, and performance. We found that in a low task-interdependency condition, players had more fun, experienced higher levels of flow, and perceived better performance when a low reward-interdependency condition also obtained. In contrast, in a high task-interdependency condition, all of these measures were higher when a high reward-interdependency condition also obtained. 591

2006

We analyze collaborative play in an online video game, World of Warcraft, the most popular personal computer game in the United States, with significant markets in Asia and Europe. Based on an immersive ethnographic study, we describe how the social organization of the game and player culture affect players' enjoyment and learning of the game. We discovered that play is characterized by a multiplicity of collaborations from brief informal encounters to highly organized play in structured groups. The variety of collaborations makes the game more fun and provides rich learning opportunities. We contrast these varied collaborations, including those with strangers, to the "gold standard" of Gemeinschaft-like communities of close relations in tightknit groups. We suggest populations for whom similar games could be designed.

2010

The online session behavior of users in a multiplayer online role playing game is examined. Three dimensions of online sessions are studied: frequency of sessions, distribution of start and stop times, and duration. These measures are modeled and examined econometrically to understand their relationships with attributes of the users and their avatars.

2003

Massively Multiplayer Online Games (MMPs) continue to be a popular and lucrative sector of the gaming market. Project Massive was created to survey MMP players about their play experience, social experience, and communication tool usage both inside and outside of their gaming environments. 1852 MMP players have completed the online Project Massive survey, reporting on their play patterns, commitment to their player organizations, and personality traits like sociability and extraversion. The primary focus of Project Massive has been on the player groups that form in MMPs. Most MMPs support and attempt to foster group formation of some kind or another among their players. These formal player groups, often called guilds, can be as persistent as the digital worlds in which they exist. We have found that players who are highly committed to their guilds spend significantly more time in-game than do moderately committed guild members and solo (non-guild) players. Enhancing a player's commitment to their guild can translate into extending their commitment to the game world. In turn, this may result in longer subscriptions and increased revenue for the game's creators. This research is important because there has not been substantial research into the traits and practices of the more successful player organizations that are able to sustain committed bodies of members. Project Massive has investigated how these groups develop, organize, communicate, and operate across a number of independent game worlds. Here we report on our findings and describe our future longitudinal work as we track players and their organizations across the evolving landscape of the MMP product space.

In this study we focused on the identification of factors involved in the cohesion of Massively Multiplayer Online Games (MMOGs) groups. We operationalised cohesion as the forces that keep the group together and the links between group and members. We explored the perceptions of players through a mixed methods research approach, combining qualitative data from interviews and quantitative data from a survey. Our main findings involve the identification of social and achievement oriented factors relevant to the cohesion of the group. Social factors were relevant to the social and interpersonal relations among members, and the identification with the ideology and interests of the other members. Achievement oriented factors involved the benefits of the group for the achievement of the players' own individual goals and progress in the game, the accomplishment of group tasks, the help and support from the group, the quality of collaboration, participation in decision-making processes, justice, and fair distribution of the rewards. We further compared group cohesion with the satisfaction of the players by their groups. Our findings suggest that group cohesion and satisfaction are strongly related. Group cohesion is particularly critical for the development of a common knowledge space and the emergence of effective collaborative learning processes. The implications of this study involve the design elements that could promote cohesion in virtual environments, or the indications to be monitored by educators or coordinators employing game-based learning, for further timely interventions, so that a learning and gaming experience can be supported and enhanced.

2015

Multiplayer online battle arena games provide an excellent opportunity to study team performance. When designing a team, players must negotiate a proficiency-congruency dilemma between selecting roles that best match their experience and roles that best complement the existing roles on the team. We adopt a mixed-methods approach to explore how users negotiate this dilemma. Using data from League of Legends, we define a similarity space to operationalize team design constructs about role proficiency, generality, and congruency. We collect publicly available data from 3.36 million users to test the influence of these constructs on team performance. We also conduct focus groups with novice and elite players to understand how players' team design practices vary with expertise. We find that player proficiency increases team performance more than team congruency. These findings have implications for players, designers, and theorists about how to recommend team designs that jointly pri...

Technology Lifecycle and Workflow Analysis

Defragging Game Studies: Proceedings of the DiGRA 2013 Conference, 2013

"In this paper we articulate an empirical approach to the study of social action in digitally-mediated contexts. Our approach extends Carl Couch’s theory of cooperative action, which is based on a set of “elements of sociation”: acknowledged attentiveness, mutual responsiveness, congruent functional identities, shared focus, and social objective. Three additional elements of sociation, adapted from studies of jazz performance, are added to the list of elements that characterize coordinated action: a formal theory of task performance, an informal theory of task performance, and synchronicity of individual actions. Using audio-visual recordings of gameplay, the minutiae of social action were captured and subjected to repetitive, reflexive and collaborative analysis in order to identify these patterns, including their potential causes and consequences. We use data from two games—the single-player real-time strategy game Eufloria and the massively multiplayer online game World of Warcraft—to illustrate how gameplay can be dissected into such elemental units."