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Participation and Transmediality: Audience Influence on Web Series

2020, International Journal of Communication

Abstract

Interactivity with users represents a key feature of transmedia storytelling. This research revolves around the way viewer engagement influences the content of an interactive Web series-namely, Si fueras tú. The series used a strategy based on social networks to encourage viewer participation in the decisions of the protagonist. Research uses a mixed study methodology that includes (1) an analysis of turning points, (2) an analysis of characters, (3) content analysis based on viewers' comments on social media, and (4) in-depth interviews with project managers to illuminate the process of building the transmedia strategy. Findings confirm that audience participation influences the content of the fiction series, albeit in a limited way, with the main aim being to retain the audience as part of the marketing strategy.

Key takeaways

  • But transmedia strategies also extend the temporal duration of content (for a series' episodes as well as season duration), because viewers can continue to consume or contribute to content from other sources, even after the broadcast period ends.
  • The hypothesis is: In the series, through votes and comments, viewers influence the decisions of the protagonist, modify turning points, and contribute to the main character's construction.
  • This choice rests on the transmedia strategy using social networks to engage viewers in the decisions of the protagonist and bring the characters closer to viewers through real dialogue, using, for example, the Facebook Live tool.
  • The second methodology is qualitative and uses as a methodological tool character construction analysis based on the voting options presented to viewers.
  • The present research shows that viewers of a transmedia series can influence the decisions of the protagonist, contributing to the construction of the character and modifying turning points.