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Abstract

The quantitative research component of this study surveyed Massachusetts police chiefs on the respondents' attitudes about the continued utility of civil service for the chief's position and the concomitant issue as to when leadership training should begin. A number of subordinate issues were embedded in the survey to test the respondents' attitudes about technology, ethics and integrity training, working with multicultural groups and policing strategy; generally these were subsets of the leadership issue. The qualitative research, a case study of a mid-size Massachusetts police department, focused on the civil service issue and implementation of community policing.