Academia.eduAcademia.edu

eHealth in Zimbabwe, a case of techno-social development

2019, The 15th International Conference on Social Implications of Computers in Developing Countries, IFIP WG 9.4, 1-3 May 2019, Dar es Salaam, Tanzania

This paper presents a transdisciplinary eHealth narrative as it appears to health professionals, information and communication technology experts, and health practitioners in Zimbabwe. Harvesting from rich experiences and focus group discussions, the embedded authors present how various traditions position eHealth. Reflecting upon the genesis of the multiple perspectives-anthropolog-ical, computer science, medical, among others-this paper presents a practice of eHealth in Zimbabwe. The paper serves as a rationale for aligning eHealth with people, processes, systems and categorisations that consider the local cultures, the local way of meaning-making, and value local systems. 1 eHealth The World Health Organisation [1] defines eHealth as "the cost-effective and secure use of ICT in support of health and health-related fields, including health-care services, health surveillance, health literature, and health education, knowledge and research." eHealth is seen as crucial in achieving universal health coverage by 2030 as outlined in Sustainable Development Goal #3. In contemporary practices, eHealth comprises of rapidly developing and decentralised client-provider forms of health care provisioning based on facilities emerging from ubiquitous information and communication technologies (ICT) and the increasing mobility of people and resources. Further, eHealth enhances the accessibility of clinical data for decision making by health professionals at all levels and facilitates the visibility of information as feedback for continuous health improvement in communities, by individuals, and in the health systems. The growth of connectivity, devices, and platforms has a direct effect on the available channels of communication and information. The pervasiveness of ICT impacts all aspects of life, including healthcare and the prevention of disease, through new opportunities for information exchange between health clients and health providers. The richness of information flows is enhanced by graphical tagging through Geographical Information Systems (GIS) and by crowdsourcing [2]. eHealth, therefore, represents a field that is to be conceptualised not as subservient to current forms of health care, but as an integral part of such a care. eHealth does not necessarily replace the 'older