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TCC PIMPAO RL

Efficient management of human resources is the key to success for any organization, regardless of size and market segment. The educational institution where this research was conducted is currently carrying out the evaluation and development of its staff, seeking thereby to increase the competitiveness in relation to competition. A tool that helps organizations discover their strengths and weaknesses is the Strategic Planning. This tool must be built on the needs of the organization at all levels, involving all employees, by making them participate actively in both the construction and its implementation, and feel part of the project. The results of the evaluation of the employees' motivation, satisfaction and commitment levels, based on the guidelines established in Strategic Planning, will serve as a complementary tool to the development plan of this institution.