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Many organizations has been utilizing the benefits of information technology to gain competitive advantage in their respective businesses. As a result, the number of software development companies increased many folds during the last three decades. As the competition increased, the need for delivering good quality software within the committed schedule also increased. Even today many software companies have to deal with the consequences of delivering poor quality products, schedule and cost overrun problems. Many software quality and development frameworks have been suggested in the past to get rid of the aforementioned problems and a lot of research has been carried out in the field of software quality management and practices. In this paper, the authors provide a review of the major research works published in the field of software quality management. The study found that the research works in the software quality can be classified into five categories namely studies exploring the relationship between software quality and (i) total quality management implementation, (ii) adoption of quality management systems like ISO 9000 series of standards, (iii) capability maturity model level, (iv) development of defect prediction models and (v) quality management and evaluation practices of specific categories of software development process. The authors also tried to identify the gaps in existing research and future areas of research in software quality management.
2017
In this paper, we discuss the concept and principles of the total quality management (TQM). The paper describes the main Software Development Life Cycle (SDLC) models and pros and cons of each one. In addition, overview measures of quality during SDLC. Finally, the paper describes the software quality problems and how to achieve TQM via defect prevention. Keywords: Quality; quality management; SDLC; software development; total quality management.
Journal of Discrete Mathematical Sciences and Cryptography, 2020
Every organization wants to run with profit only and it is a common trend to acquire the new technologies, methods and models to enhance the quality of software product. Quality of product is directly proportional to the value of the product and the profit of the organization. Different quality model are used by different organization foundation upon the requirements. Different thoughts of software quality attributes with various software quality models are evaluated and examined in this survey. Also researcher performed comparative study of different software quality models utilized by different organizations. Making software by using open source software (OSS) and commercial of the shelf (COTS) component is very useful for any organization. So as to quantify quality in software, quality
The TQM Magazine, 2007
Purpose-The purpose of this paper is to examine the concept of quality related to the context of software development using the ISO, TickIT and CMM frameworks. The paper also seeks to stress the fact that the different perspectives of those involved in software development will influence how quality is seen and measured. In the context of software engineering projects, quality takes on a broad meaning that refers not only to the way in which companies manage software engineering projects, but also to the software development process itself. Design/methodology/approach-The approach and methodology adopted for this paper were a review of the literature and best practice in software engineering. It is argued that users of software systems are more interested in how easy the software is to use than in the underlying application code that is used to generate the system. Using the body of knowledge that is software quality the basic characteristics of software quality are described and compared in terms of quality standards such as ISO, TickIT and CMM. Each of these standards is decomposed further in order to clarify its usefulness. Findings-The findings in the paper suggest that, whilst there are many differences in the quality standards used, there are a number of similar characteristics. In essence the underlying philosophies of ISO and CMM have at the core the same goals. Some academics see CMM as being technically over-engineered; a CMM-compliant quality system is in many respects far in advance of ISO. Research limitations/implications-This paper helps define the strengths and weaknesses within ISO, TickIT and CMM from a software engineering practitioner perspective. Practical implications-The paper shows that software engineers need to pay more attention to the performance and conformance issues in software projects and to be proactive rather than reactive to quality issues. Originality/value-It may be argued that the importance of this paper lies in the assertion that those engaged in the software engineering are in need of a multi-perspective view on quality and, with that in mind, this paper should appeal to practitioners and members of the academic community with an interest in software quality.
International Journal of Computer and Communication Technology, 2012
Software Quality is an important factor in software industry which depends on many factor involving process and product development. In this era achieving standard quality level in software is very important because of the high customer demands. This paper identifies reviews and addresses the factors affecting the quality of software in long run and indirectly suggests improvement for achieving it.
2000
Quality Management is very important in Software Projects. Quality is achieved to the extent that a project end product meets the client's needs and expectations; it also means that a product should meet its specification. Paper discusses about Life Cycle approach to Software Quality Management process and its principles, activities, factors, methods, benefits, and also Principles of Quality Risk Management.
IARJSET, 2016
The following paper examines the effectiveness of total quality management regarding the software development process. Sufficient discussion focuses on the real-world issues as well as the methodological concepts of software development that affect quality. While a significant portion is dedicated to the examination of scholarly articles and publications on the subject matter, this paper includes problem statements and presents several alternatives, solutions, and approaches for effective quality management. The conclusion consolidates the research and recommendations discussed throughout the paper.
2000
Software industry is currently facing numerous problems. As such, continuing emphasis has been given in finding ways to solve the problems with main focus on improving software development quality and productivity. Quality and productivity are weapons that have to be utilized by any enterprising organizations to win dominance in the global market as well as in the competitive market of the information age.
International Journal of Information System Modeling and Design, 2012
Software projects have four main objectives; produce required functionalities, with acceptable quality, in budget and in schedule. These objectives are all important for software project to be successful, but how does the end-product quality fit to them? The objective of this study is to explore how organizations understand software quality and identify factors which seem to affect the quality outcome of the development process. The study applies three approaches; a survey with 31 organizations, in-depth interviews with 36 software professionals, and four workshops for identifying and prioritizing quality goals. The study revealed that quality in software organization is not a single, easily definable entity, but a complex, interconnected concept fluctuating between the stakeholders. Overall, it seems that there is no general consensus over the important quality characteristics in software organizations; in many cases software organizations could benefit from identifying the quality characteristics they consider important, and actively pursuing quality goals.
Software Quality Professional Magazine, 2014
The authors conducted a survey of nearly 250 software professionals concerning software development practices used in their organizations. In this article, they report results that are of particular interest to software quality professionals, with emphasis on linking the reported practices to the finished product's quality and the project's duration and budget. The authors found that in terms of project timeliness and budget, respondents' satisfaction was similar to that as reported in other surveys. However, respondents reported that their organizations' software quality practices were not nearly as bad as indicated in other, widely cited surveys.
2018
Background and Objectives: One of the major challenges in software engineering is how to respond to the desolate state of high-quality software development in a timely and cost-effective manner. Many studies have been conducted in an attempt to formalize the quality of software. However, according to the recent researches, the lack of comprehensive quality model is rooted in neglecting all quality aspects. Methods: In this study, we review nineteen quality models and classify them from three different perspectives, including structural, behavioral, and basic and derived aspects. The main aim is to specify and extract the more comprehensive set of quality factors to evaluate software quality. Results: This paper compares the different quality models and analyzes the factors to draw the necessary aspects in comprehensive quality models. Since the software quality involves several engineering tasks and several players who deal with quality concepts during software life cycle according ...
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