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Personality theory and human factors research

2004, Vincenzi, Mouloua, & Hancock (Eds.), _Human performance, situation awareness and automation: Current research and trends_

Abstract

This paper reflects on issues raised in Schaab's (2004) presentation concerning personality characteristics of the cyber-competent. Schaab's findings raise the possibility that personality traits affect cyber-competence, an insight that is certainly congruent with everyday experience, where personality is seen as affecting human performance in many ways. To apply personality theory to human factors domains, researchers have available to them a variety of theoretical frameworks to study traits (including factorial and circumplex models) and motives (including specific motive and motivational structure theories), for all of which operationalizations are available. There is also a pressing need to develop a set of scales to assess attitudes towards high technology. Human factors researchers should use these theoretical frameworks and operationalizations to study how personality moderates human interaction with the products of high technology (e.g., computers, robots, software agents); this would be the first step in learning how to enhance the cyber-competence of all people. [Reference: Koltko-Rivera, M. E. (2004). Personality theory and human factors research. In D. Vincenzi, M. Mouloua, & P. A. Hancock (Eds.), _Human performance, situation awareness and automation: Current research and trends_ (Vol. 2, pp. 261-265). Mahwah, NJ: Erlbaum.]