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2004, Proceedings of the 6th international conference on Electronic commerce - ICEC '04
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9 pages
1 file
Public administrations all over the world promote ambitious and costly e-government programmes. The required domain analysis is usually conducted on a local and ad hoc basis, due to a lack of commonly accepted domain models -in literature and practicefor the overall governance system. This paper summarizes a broad research modelling effort, which aims at developing a domain description for the overall governance system. We propose the Governance Enterprise Architecture (GEA) as a set of domain models that serve as a top-level enterprise architecture. To this point, the development includes five high-level generic process and objects models. Namely, we present the GEA mega-process model, the GEA interaction model, the GEA public policy formulation object model, the GEA service provision object model and the latest development of the GEA object model for the overall governance system.
2003
In this paper, we propose, (a) a high-level representation for the overall governance system and (b) two models for describing the overall policymaking system's function backed up with feedback mechanisms for controlling system's Critical Success Factors. In recent literature and practice the e-government term has been mainly used for describing systems aiming at electronic service provision by public administration agencies. e-Governance, as introduced here, is a much wider concept as it incorporates information flows between society and political system, political and administrative system, and internal political system and civil society flows. Providing high-level models and definitions for the overall governance system is perceived to be the first step towards standardization and the creation of commonly accepted domain vocabularies and ontologies. The later constitute the sine qua non infrastructure for achieving interoperability at the content level, thus becoming the enabling factors for the development of a governance semantic web infrastructure.
In this paper, we propose, (a) a high-level representation for the overall governance system and (b) two models for describing the overall policymaking system's function backed up with feedback mechanisms for controlling system's Critical Success Factors. In recent literature and practice the e-government term has been mainly used for describing systems aiming at electronic service provision by public administration agencies. e-Governance, as introduced here, is a much wider concept as it incorporates information flows between society and political system, political and administrative system, and internal political system and civil society flows. Providing high-level models and definitions for the overall governance system is perceived to be the first step towards standardization and the creation of commonly accepted domain vocabularies and ontologies. The later constitute the sine qua non infrastructure for achieving interoperability at the content level, thus becoming the enabling factors for the development of a governance semantic web infrastructure.
Lecture Notes in Computer Science, 2004
In this paper, we continue our work on building the Governance Enterprise Architecture (GEA) by proposing the GEA high-level object model for the overall governance system. The core concepts of the model emerged by utilizing a metaphor: administration and society interacting in a linguistic way. The model elaborates on this isomorphism (common structural artifacts) between the two systems: language and public administration. Based on this metaphor, the object model is built both with regard to its structure (object classes, relationships, inheritance) and its contents.
European Journal of Information Systems, 2000
The use of Enterprise Architectures is becoming increasingly widespread in the private sector. Borrowing insights from enterprise reference architectures developed during the last decade, IT vendors and companies belonging to specific industries are establishing reference data and process models advancing the standardization of their businesses and creating a more integrated environment for their activities. Although public administrations share the same problem of non-standardization, which is being magnified rapidly in a changing and demanding environment, little has been done so far in the direction of integration. This article builds a basis, shows initial directions and attempts to stimulate interest in a PA enterprise framework. Following a top-down approach and employing concepts from the fields of public administration, enterprise integration and generic process and data modeling the outline of the ArchPad enterprise architecture for Public Administration is presented.
Lecture Notes in Computer Science, 2003
Recently, process modelling and process reorganisation have been recognised as being of utmost importance for making e-government implementations success. Due to the high complexity of governmental processes and organisational structures, appropriate modelling methodologies and tools are, however, not really available yet. In our contribution, we describe the needs for a comprehensive Business Process Management methodology and toolkit targeted for the public sector. We present a solution to support public administrations in the reorganisation and re-engineering of administrative processes towards online service provision.
International Journal of E-Services and Mobile Applications, 2000
This article outlines a business and application architecture for policy-making organisations of public administrations. The focus was placed on the derivation of processes and their IT support on the basis of the policy-cycle concept. The derivation of various (modular) process areas allows for the discussion of generic application support in order to achieve the modular structure of e-government architectures for policy-making organisations of public administrations, as opposed to architectures for operational administration processes by administrations. In addition, further issues and spheres of interest to be addressed in the field of architecture management for policy-making organisations of public administrations will be specified. Different architecture variants are evaluated in the context of a potential application of the architecture design for policy-making organisations of public administrations. This raises questions such as how the issue of interoperability between inf...
2014
Abstract. In this paper, we continue our work on building the Governance En-terprise Architecture (GEA) by proposing the GEA high-level object model for the overall governance system. The core concepts of the model emerged by utilizing a metaphor: administration and society interacting in a linguistic way. The model elaborates on this isomorphism (common structural artifacts) be-tween the two systems: language and public administration. Based on this metaphor, the object model is built both with regard to its structure (object classes, relationships, inheritance) and its contents. 1
Practices and Innovations
The growing adoption and use of Information and Communication Technologies (ICTs) in public administration enables global alteration of functions and business processes used by Governments hoping to convert into viable and successful e-governances. The main objectives are not limited to the traditional e-government goals, but also to improve public sector efficiency, transparency, and accountability, and lower cost across all government administrations, thus leading to the reengineering of the public sector. This could happen at different levels. The success rate is related to results achieved in e-democracy, e-transparency, citizen's involvement in public management, and other controversial outcomes, which may not be welcome in some countries. With the advent of EA, one sees a more comprehensive method of solving customization problems. The number of difficulties and obstacles may increase when dealing with issues related to the transformation into e-governance at the micro level; hence, a more efficient way is to introduce an EA framework where one can leverage these difficulties before the actual transformation.
2007
Abstract This paper presents generic domain models to underpin the development of Electronic Public Services (EPS)–from conceptual models, through requirements and architecture, to implementation models. The conceptual model follows the analysis of 25 concrete business licensing and 6 social welfare services delivered by governments to businesses and citizens respectively.
E-government refers to the delivery of national or local government information and services via the Internet or other digital means to citizens or businesses or other governmental agencies. E-government is a one-stop Internet gateway to major government services. E-government facilitates provision of relevant government information in electronic form to the citizens in a timely manner; better service delivery to citizens; empowerment of the people through access to information without the bureaucracy; improved productivity and cost savings in doing business with suppliers and customers of government; and participation in public policy decision-making. E-Governance refers to how managers and supervisors utilize IT and Internet to execute their functions of supervising, planning, organizing, coordinating, and staffing effectively.
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