Internet Computing Support for Digital Government

Proc. of the 6th Int. Conference on Global …, 2001

2005

E-government can transform and improve the entire scope of administrative action and the political processes. So e-government is both, vision of a future government and the reality we have to live with today. Sketching a roadmap may give us indications where we are heading. To begin with, e-government is not an objective per se; more it has to be seen as means in organizing public governance for better serving citizens and enterprises. This makes service provision essential. Reflecting the viewpoints of individual citizens (or of companies) is an obligation. When looking from outside, portals and forms of service delivery become key success factors. Moving ahead implies having an integrated view, clear strategies and concepts that are both innovative and feasible. Two guiding visions will have strong impacts on developments. First, a holistic approach is necessary to create work-processes and work-situations, as they are highly knowledge-intensive and rely on close forms of interact...

Proceedings of the 3rd International Conference on Theory and Practice of Electronic Governance - ICEGOV '09, 2009

The purpose of this paper is to discuss the relation between Governance and Information and Communications Technologies (ICTs) and its implications for policy design in a period of global turbulence and uncertainty. After briefly introducing some of the challenges characterizing the building of an "ICT-enabled Knowledge-Society", and the implications of ICTs for development, the paper discusses potential and limits of e-Government vs. e-Governance. In defining the organizational and institutional dimension underpinning ICT-enabled Governance models, the paper positions e-Government activities within the broader framework of e-Governance (i.e., the governance with and of ICT), as a learning type of dynamics. e-governance involves at the same time a constrained and open relationship with local and global actors and the redefinition of the interaction between freedom and dependencies. Furthermore, the paper presents an overview of selected mega-trends in the area of ICTs and their policy implications for Governments, with a special focus on the case of the European Union. In doing so, the paper introduces some key policy issues around the governance "with and of ICTs", exploring future perspectives towards building an ICT-enabled Knowledge-Society. In this regard, it is important to outline a key question around which the paper is built: what kind of changes will take place in society in the next 10-20 years? And what will be the role of ICTs and emerging technologies in particular, in government operations? The paper concludes identifying clues of the potential benefits, as well as the risks and barriers connected to ICT-enabled governance, and the expected impacts on society in view of further research.

IEEE Internet Computing, 2003

. Preserving privacy in WebDG. Access privileges and privacy controls combine to hide sensitive information from view.

Lecture Notes in Computer Science, 2009

E-government includes fast and improved citizen service from a quantitative and qualitative point of view, as well as the restructuring and reengineering of organizations and their services, through the increased usage and exploitation of the capabilities and services of ICT's and the Internet. The escalation of the e-government services begins with easy access to governmental information and passes through the e-transactions between citizens and the public organization and reaches the electronic delivery of the requested document. A prerequisite in order to support the aforementioned e-government services "layers" is the development of an electronic system, which supports e-protocol, e-applications/e-petitions and internal organizational function of the public organization. In addressing the above context, this article presents an e-government structure which supports and provides the aforementioned e-government services "layers" in order to provide public information dissemination, accept electronic document submissions, manage them through eprotocol and support the operations through the appropriate electronic structure.

The incorporation of Information and Communication Technologies (ICTs) in activities and services such as education, culture and medicine constitutes a contemporary reality and governmental activities and services could not be an exception. Apart from expanded citizen services, e-government also offers a complete reshuffle of public organizations and their services through the efficient use of Internet services. This article presents an e-government platform which supports easy public access to governmental information, e-transactions between citizens and public organizations through the acceptance of e-documents submissions (e-applications and e-petitions) and their management through the e-protocol and finally, electronic delivery of a requested document. In addition, a model Greek e-government web portal is presented, which supports the Government to Citizen (G2C) model, which focuses on governmental information dissemination, which includes among others information about ministries, social services, and city news and information.

2002

In mid-1998 approximately 7.3 million people in the UK had access to the Internet and the World Wide Web either at work or via home PCs. A year later the numbers involved had grown to over 10 million people, and in some estimates even higher. As citizens and enterprises shift towards electronic means of communicating with each other, they will increasingly expect to interact electronically with government also.

Emerging Issues and Prospects in African E-Government, 2014

Governments are faced with a number of challenges that are due to the increase in the size of the population and the increase in demands from the population for efficient and effective access to services. While the needs of the citizens have evolved, government structures still reflect industrial-age organisational thinking based on a command-and-control model (Tapscott, 2010). In order to deliver services, substantial funding is required; at the same time, there has been a feeling that government has consumed too large a portion of the national income and that in general the payments made by the citizens have got to be curtailed. In this dilemma of being able to balance the supply and demand for services, government has looked at using ICT to modernise the service-delivery process. The South African government is using ICT to modernise its process; this chapter is an overview of the South African context.

2010

Effective e-government is becoming an important aim for many governments around the world. Within this context this paper aims to review and reorganize the previous work about e-government such as: e-government definition, types, advantages and barriers to e-government. It provides essential background knowledge to the research subject, as well as highlighting the main concepts of e-government.

Standards and Standardization: Concepts, Methodologies, Tools, and Applications

The upcoming initiatives using ICT in the government process should strengthen the benefit of e-government in most countries. Since e-government among other e-related terms is a widely (interpreted) term, it is sometimes challenging to understand the objective and goals of an initiative. Therefore, in this chapter, the authors introduce and explain most e-government related terms. Even more, they outline some interesting initiatives and implementations to explain the benefits of using ICT in the government domain. Concrete activities are aligned to the terms to explain their practical use in a better way. The authors conclude with several challenges that arise when thinking of the implementation of e-government services. Overall, this chapter should give a good overall view of e-government and the related issues.