Bridging intention and behavior of knowledge sharing
Jacob Weisberg2010, Journal of Knowledge Management
Sign up for access to the world's latest research
checkGet notified about relevant papers
checkSave papers to use in your research
checkJoin the discussion with peers
checkTrack your impact
Abstract
Purpose -This paper seeks to present an innovative scale that sheds light on the ways in which intentions to share explicit and tacit knowledge impact actual knowledge-sharing behavior.
Related papers
The influence of technological factors on individual's intention towards knowledge sharing practice
International Journal of Business Information Systems, 2018
Knowledge sharing has been receiving the highest concern among knowledge management processes. In fact, the practice of knowledge sharing in an organisation is influenced by employees' intention for sharing knowledge. This paper investigates the influence of knowledge sharing systems and Web 2.0 on the individual's intention for knowledge sharing. Likewise, this paper examines the impact of knowledge sharing intention on the practice of knowledge sharing in organisations, particularly in oil and gas industry. Accordingly, a model was proposed, and research hypotheses were developed. Data were collected using a survey method. Measurements were verified through reliability analysis. Preliminary statistical analysis were completed. Then, structural equation modelling approach was used to evaluate the research model and test the hypotheses. The findings indicated that both knowledge sharing systems and Web 2.0 platform positively influence knowledge sharing intention. Besides, the intention to share knowledge has a positive influence on the knowledge sharing practice within organisations.
Paved with good intentions: discrepancies in knowledge sharing among high-tech workers
International Journal of Knowledge Management Studies, 2010
Academics and practitioners alike have stressed the significance of managing knowledge in today's competitive environment. Numerous efforts have been made to foster attitudes towards knowledge sharing given the gap between individuals' intentions and actual sharing. This study examines the discrepancy between intention and behaviour to donate and collect explicit and tacit knowledge. The data were collected from 278 Hi-Tech workers in two telecommunications companies. The findings reveal a significant gap in the knowledge-sharing process between intention and behaviour to give and receive both explicit and tacit knowledge. This study suggests a more delicate look from the theoretical perspective into the discretion between an intention to share knowledge and the actual behaviour of doing so, and it contributes to management practice by exploring the issues involved in turning intention to share knowledge into actual behaviour.
Motivation Factors Toward Knowledge Sharing Intentions and Attitudes
International Journal of Business Administration, 2018
Employees’ knowledge is a fundamental and valuable resource for the organization, and if it is used and shared properly among employees, the organization will gain a competitive edge. However, knowledge sharing does not occur definitely; instead, it is an individual choice that cannot be compulsory. This research tackles a critical issue, which is motivating employees toward knowledge sharing. The aim of this study is to examine the impact of the antecedents of motivation, which consists of (organizational commitment, environmental dynamism, reward, and job-related factors), to determine and explain the knowledge sharing intentions and attitudes. This will be along with examining organizational climate effect on the intentions of knowledge sharing. A total of 283 questionnaires were submitted to Arab Open University employees, and 221 valid questionnaires were considered in this study. The findings revealed that organizational commitment and intrinsic reward have a significant influ...
Review of Factors Influencing Employees' Willingness to Share Knowledge
Effective management of knowledge is currently recognised as the foundation of any organisation to maximise its abilities and achieve business targets. Organisations strive to leverage knowledge stocks -mostly held in the minds of their individual employees -in order to create value and drive success. For organisations to promote effective knowledge management, they have to develop innovative methods to encourage knowledge sharing practices. Knowledge sharing (KS) is a vital organisational process which empowers individuals to confront challenges of uncertainty and complexity, instils best practices, and enables the transfer of knowledge between different parts of the organisation. Given the fact that knowledge is always a valuable asset, individuals tend to hoard knowledge for different reasons. Therefore, sharing knowledge is predominantly a voluntary process and only subject to the willingness of the individual to engage in the process. Studies have demonstrated that KS cannot be forced or mandated rather than fostered by facilitative efforts in order to motivate employees to share their tacit knowledge. The aim of the study is to evaluate the collective factors supporting the willingness of employees to share knowledge. After which, providing a summarised generic list of the terms illustrated throughout the extant literature. Previous research has shown that influencers such as the 'perceptions' of organisational culture, trust, infrastructure, and leadership, are among the most prominent determinants of KS within the corporate environment. There are other extrinsic motivators and social-psychological forces that can contribute to the increase of the behaviour of KS. Technology advances are also considered as an enabler because it can help in both direct and indirect transfer of knowledge. The findings provide researchers with an overall topology of the factors of KS, and equally offer useful insights for managers seeking to enhance willingness to share knowledge within their firms.
Knowledge sharing behaviour and its predictors
Purpose -This paper aims to evaluate the influence of different factors on knowledge donation and collection. The examined factors are among those determinants which comprise different aspects of knowledge sharing behaviour in an organisational context. Design/methodology/approach -Based on the widely accepted theory of planned behaviour (TPB), we tried to develop a comprehensive model. The model covered different individual and organisational factors. Responses to a total of 502 questionnaires were considered. Structural equation modelling was then used to test the research model and hypotheses. Findings -This research evaluated the influence of a series of potential factors on knowledge sharing behaviour. While perceived self-efficacy and anticipated reciprocal relationships had a positive impact on attitude toward knowledge sharing, expected extrinsic rewards did not show a significant relationship with this variable. Organisational climate had a positive impact on subjective norms about knowledge sharing. In addition, the level of information and communication technology usage reflected a positive effect on knowledge sharing behaviour. Finally, significant relationships were found between the TPB elements. Originality/value -This paper has tried to provide a comprehensive understanding about knowledge sharing facilitators in the oil industry. Since there was a lack of such research in an Iranian context, this paper can provide theoretical basis for future researches as well as practical implications for managers and practitioners.
Examining the Motivations of Employees's Knowledge Sharing Behaviors (Case Study, National Iranian Drilling Company)
The main objective of this study was to investigate the mechanism of motivations influencing the behavior of knowledge sharing of the employees of the National Iranian Drilling Company and self-determination theory (SDT) is used in this regard. The research is applied in terms of purpose, and regarding data collection, it is descriptive and in terms of analysis, it was based on structural equation methods. The sample consists of 170 experts of National Iranian Drilling Company selected by random sampling method. Measurement tool of the research is standard questionnaire adapted from the study (Wong and Ho, 2015) whose reliability with Cronbach's alpha and construct validity with confirmatory factor analysis were determined. The results indicate that the hard and soft rewards, personal altruism and organizational altruism have significant positive impact on knowledge sharing behavior, in addition, hard and soft rewards as positive controlling motivators, have a significant positi...
Impact factors of knowledge sharing intention of it employees in Vietnam – An integrated approach
HCMCOUJS - ECONOMICS AND BUSINESS ADMINISTRATION
In the knowledge era, knowledge sharing has been becoming an essential issue to knowledge-based organizations, such as IT businesses. However, knowledge sharing among workers in IT organizations is not efficient in reality. Especially, in a developing country like Vietnam, there is a lack of research in this topic. Therefore, this research tries to identify and to measure the impact of those factors on the knowledge sharing intention of employees in the IT industry. Unlike previous studies, this research integrated factors of Theory of Planned Behavior (TPB) and other factors of the organization environment and ICT to explore their impacts on knowledge sharing intention. Using Convenience sampling method, 257 valid samplings were collected from organizations in IT industry in HCMC. The scale was tested by Cronbach’s Alpha, EFA analysis methods. Based on regression analysis, the factor affecting knowledge sharing intention of employees was sorted by descending order, including: affil...
Review of Literature on Antecedents of Knowledge Sharing Behavior of Employees
Srinivas Publication, 2022
A purpose of this research article is to systematically synthesize the extant literature on the article Knowledge sharing (KS) and antecedents of knowledge sharing attitude and to contribute predictions with the emerging theme. Design/Methodology/Approach: The research paper adopted a systematic literature review using textual analysis for keywords and abstracts to identify the research hotspots. As well as the article analyzed and referred to several research articles from international and national journals on a random sampling basis. Findings/Result: This abstract map ensues from the review to reveal the antecedents of KS at the individual and organizational levels. The review showed the importance of further studies in knowledge sharing, especially in the retail sector of India. Though there are many pieces of research on the antecedents of KS behavior, there is further scope to study the role of the Big five personality traits in KS behavior among employees. Originality/Value: To the best of my knowledge, and provides a review of literature on the knowledge-sharing attitude of employees. This article is a systematic review of factors affecting KS behavior and proposes a concept map. The research augments the value of the growing literature on Knowledge sharing.
Perceptions of senior managers toward knowledge‐sharing behaviour
Management Decision, 2004
Senior managers have shown an increasing interest in understanding and encouraging knowledge‐sharing behaviour in their organizations. However, very few empirical studies have examined senior managers’ perceptions of knowledge‐sharing behaviour. This study used Ajzen's theory of planned behaviour (TPB) to develop and test a research model to assess the factors that influence encouragement of knowledge‐sharing intention and behaviour by senior managers. The data from a survey of senior managers in Taiwan were used empirically to test the proposed research model. Moreover, confirmatory factor analysis (CFA) was conducted to examine the reliability and validity of the measurement model, and the structural equation modelling (SEM) technique was used to evaluate the research model. The analytical results showed that the research model fitted the data well and the main determinants of enterprise knowledge‐sharing behaviour were the encouraging intentions of senior managers. Additional...
Related topics
Related papers
The Impact of Collaborative Knowledge Environment on Intention to Share Knowledge
Journal of Administrative Science Vol.17, Issue 1, 2020, pp. 48-59 , 2020
The study aimed to examine the relationship between collaborative knowledge environment and intention to share knowledge based on the theory of reasoned action (TRA). To achieve the research objectives, this study adopted the descriptive design. A questionnaire and a convenience sampling were used to collect the data from sample of 395 employees of the Sudanese insurance firms. This study employed structural equation modeling using SPSS. The analysis of the data showed that only two components of collaborative knowledge environment (CKE) have a significant positive influence on intention to share knowledge (i.e., employee attitude and work group support) whereas the other remaining components of CKE, namely organizational culture and immediate supervisor support have a negative influence on KSI. These findings were discussed in the light of previous literature. As a conclusion, the study contributes to the knowledge sharing literature by illuminating the interrelations of context, collaborative knowledge environment, attitude, and intention, offering useful implications to theory and practice.
Effects of socio‐technical factors on organizational intention to encourage knowledge sharing
Management Decision, 2006
PurposeTo examine how socio‐technical factors (e.g. organizational climate and IT support) affect the intention to encourage knowledge sharing through their effects on three innovation characteristics: perceived relative advantage, compatibility, and complexity.Design/methodology/approachThe data from a survey of 154 senior executives in Taiwan were used empirically to test the proposed research model. Moreover, confirmatory factor analysis was conducted to examine the validity of the measurement model, and the structural model also was analysed to test the associations hypothesized in the research model.FindingsThe results showed that organizational climate significantly influences perceived relative advantage, compatibility, and complexity, which in turn positively affected the intention to encourage knowledge sharing. Contrary to previous studies, this study found that IT support did not significantly affect the three innovation characteristics of knowledge sharing.Research limit...
Individual factors affecting attitude toward knowledge sharing: an empirical study on a higher education institution
VINE Journal of Information and Knowledge Management Systems, 2020
PurposeHigher education institutions (HEIs) are currently under pressure, driven by the knowledge society and the internationalization of institutions. Therefore, a positive attitude toward knowledge sharing is required. Considering that the knowledge-sharing attitude is motivated and executed mainly at the individual level, this study aims to examine the relationship between individual factors and the attitude toward knowledge sharing among professors and researchers.Design/methodology/approachData was obtained from 176 completed questionnaires collected through LimeSurvey system. The analysis is based on quantitative methods where descriptive and inferential statistics were used. This study investigated the individual factors that affect attitude toward knowledge sharing among professors and researchers of a HEI.FindingsThe results identified that intrinsic motivation was the factor that most positively affects knowledge-sharing attitude. Given that intrinsic motivation is an acti...
Determinants of Knowledge Sharing Behavior
In the new global knowledge has become a central issue for organization's survival. Recently, in knowledge management (KM)-related research effective knowledge sharing (KS) is considered as a significant component of KM success. The importance of knowledge sharing in knowledge management can be interpreted as a blood circulating in the body. There has been a dramatically interest in examining the factors that encourage or hamper individual's knowledge sharing behavior in social network. Some theories such as Social Exchange Theory (SET), Theory of Reasoned Action (TRA), Theory of Planned Behavior (TBP), and Technology Acceptance Model (TAM) are vastly used to understand human behavior and are also considered as a critical base to understand individual's knowledge sharing behavior. For the present research, the authors intend to review the previous researches that explored different factors effect on knowledge sharing behavior. So, the purpose of this paper is to review r...
Knowledge Sharing Willingness Through the Lens of Social Psychology Theories
2016
Knowledge sharing has become a tinted area of research from past few decades. Researcher and practitioners are very keen in knowing the factors affecting the knowledge sharing, it is essential to analyze the factors that induce employees to exchange knowledge. The problem of sharing an intangible asset, in this case, the knowledge of individuals can be viewed from many perspectives: psychological, economic, organisational, sociological and technological.The aim of this article is to explore selected social psychology theories and to analyze the incentives for people to share knowledge. The article attempts to interpret the willingness to share knowledge through the Social Ex- change Theory, the Social Impact Theory, the Theory of Reasoned Action and the Theory of Planned Behaviour. This analysis leads to t he following conclusions: We share our knowledge and expect a return; we share our knowledge when we believe that the benefits of this action outweigh the costs; we are pushed to ...
Knowledge Sharing Intentions among IT Professionals in India
Communications in Computer and Information Science, 2011
In today's knowledge-based economy, an organization's ability to strategically leverage knowledge has become a crucial factor for global competitiveness. Knowledge is considered an important source of establishing and maintaining competitive advantage. Specifically, knowledge sharing and resultant knowledge creation are crucial for organizations to gain and sustain competitiveness. The aim of this study is to develop an understanding of the factors supporting or inhibiting individuals' knowledge-sharing intentions. Theory of Reasoned Action is employed and augmented with extrinsic motivators, social-psychological forces and organizational climate factors that are believed to influence individuals' knowledge sharing intentions. The study proved that organizational climates and social-psychological factors have a positive effect on the intension for knowledge sharing. Additionally it was found that the attitude towards knowledge sharing and subjective norm affects individual's intension to share knowledge. Contrary to the common belief, it was found that anticipated extrinsic rewards exert a negative effect on individuals' knowledge-sharing attitudes.
Factors affecting knowledge sharing intention among academic staff
International Journal of Educational Management, 2014
Purpose – The purpose of this paper is to investigate factors affecting knowledge sharing among academic staff in universities. Utilizing the theory of reasoned action (TRA) as the underlying research framework, the main objective of this study was threefold. First, was to examine the relationship between attitude, subjective norm, and trust with knowledge sharing intention. Second, was to examine the relationship among factors, i.e., self-efficacy, social networks and extrinsic rewards with attitude toward knowledge sharing intention and the third objective was to find out the relationship between organizational support and subjective norm. Design/methodology/approach – A total of 200 questionnaires were distributed among academic staff at three social science faculties in one public university in Malaysia. Collectively, 117 usable responses were returned. Partial Least Square analysis was utilized to analyze the data. Findings – The results indicated that of the two components of ...
The Development of a Knowledge Sharing Behavior Scale in the Thai Context
2018
The main purposes of this study were to investigate a construct of integrated knowledge sharing behavior and consequently to develop a valid and reliable instrument to quantify the knowledge sharing behavior of Thai employees. Therefore, the main procedures of this study were establishing a definition of KSB and its elements, developing a preliminary scale, and testing the quality of the scale. Accordingly, 34 KSB items were initially listed. After being reviewed and revised by experts, 2 items were suggested to be deleted. The 32-item KSB scale, then, was used to collect data from 605 hard disk drive employees in four large companies. Four emerging meaningful constructs of 19-item KSB scale, including explicit knowledge donation, tacit knowledge contribution, reactive knowledge receiving, and proactive knowledge acquiring, were identified by performing an exploratory factor analysis. Consequently, a confirmatory factor analysis was conducted for validating the scale. The results ...
Improving knowledge sharing behaviour within organizations: towards a model
2011
Knowledge management is the process of capturing, storing, sharing and using organizational knowledge with the aim of improving organizational performance. A necessary precursor for successful knowledge management initiatives is knowledge exchange between employees. This exchange is voluntary and highly dependent on an individual’s willingness to share his/her knowledge. It thus becomes important to identify the factors motivating employees to share their knowledge. This research in progress draws on Locke and Latham’s Goal Setting Theory (1990) to propose a model explaining knowledge sharing behavior.
Examining the Factors to Knowledge Sharing within an Organisational Context
In a global economy, knowledge may be a company's greatest competitive advantage . As such, competition for this resource has driven an increased demand for "a conscious strategy [by organisations] of getting the right knowledge to the right people at the right time and helping people share and put information into action in ways that strive to improve organisational performance" . Thus, it is the aim of this paper to provide an investigative look at the factors influencing the willingness of employees to knowledge share (KS) within an organisational context. Separated into two categories; Organisational Factors and Socio-behavioural Forces, this paper demonstrates critical factors which influence the willingness to KS. The factors include, but are not limited to, culture, leadership, reward, information and communication technology,
Loading Preview
Sorry, preview is currently unavailable. You can download the paper by clicking the button above.