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An Incident Management Ontology

2014

Abstract

This paper outlines the need for and the development of an Incident Management Ontology. The Incident Management Ontology is derived from an Incident Management Meta-Model. We describe the shortcomings of the Incident Management Meta-Model and how the Incident Management Ontology addresses these shortcomings. The development of the Incident Management Ontology is outlined and the need for such an ontology is discussed. Related work is described and the Incident Management Ontology’s potential uses and applications are presented. Keywords—Ontology, Incident Management, Description Logic