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Introduction: Steering the Cultural Dynamics

2013

Abstract

An organization’s success is influenced by its performance and one way of enhancing organizational performace is by improving the workers’ rate of Organizational Citizenship Behavior (OCB). In this regard, most research on OCB has beeb done in the West and there has been litte research on Indonesian spe cific OCB, even though Organ, Podsakoff, & MacKenzi (2006) have stated the frailness of OCB theory in the face of cultural differences. Consequently, Team 9 compiled a set of Indonesian specific dimensions if OCB in 2009 from both the Western (Podsakoff, Ma cKenzie, Paine, & Bachrach, 2000) and Eastern dimens ions (Farh, Earley, & Lin, 1997; Farh, Zhong, & Organ, 2004) of OCB. The objective of this research was to examine the relat ionship between OCB and leader-member exchange (LMX) the importance of the leader’s relationship with the workers, by using the newly composed OCB Questionnaire. The sample consisted of 235 permanent staff who work ed at financial institutions in Jakarta, ...