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Grade Inflation And The Myth Of Student Consumerism

2004, College Teaching

Abstract

The widespread acceptance of the phrase "grade inflation" poses a potentially damaging over statement in reference to higher education. Grades are at an all-time high, but a review of the literature demonstrates that the improvement is not incongruous with a rise in faculty development programs and increased varieties of student support services. Stu dents are not consumers who demand high grades from instructors in exchange for favorable teaching evaluations; instead, students aim to succeed through a communal effort to support their learning, and col leges and universities are rising to the challenge. The phrase "grade inflation" has become increasingly commonplace within the higher education lexicon throughout the past thirty years. The expression denotes "an increase in grade point average without a concomitant increase in achievement" (Potter and Nyman 2001, 9). Its connotation, howev er, poses an even harsher judgment of the quality of student learning in higher edu cation today. Some researchers have gone so far as to suggest that this trend gen uinely reflects "dumbing down the cur Elizabeth Boretz is the director of the honors program and study abroad at Eastern Oregon University, where she also is an associate professor of Spanish. riculum to focus on self-esteem goals" or that it is "tied to social and moral decline" (Eiszler 2002, 447; McSpirit 2000a, 104). The variety of grading practices across disciplines and institutions further com plicates the question of what, exactly, an A or B signifies. Faculty and students alike respond to trends by aiming to con form with norms as they perceive them: "An 'A' in an individual course is often