Information and Communication Technologies in Tourism 2007

Tourism Management - TOURISM MANAGE, 2007

A. Frew, Information and Communication Technologies in Tourism, SpringerWien, New York, ISBN 3211241485, 2005 (576pp., h128, pbk).

The paper discusses an investigative study into the uses and applications of information and communication technology for sustainable tourism development. It develops the proposition that use of such technologies can be a practical approach which destinations may use to mitigate some of tourism’s negative impacts. Adopting a destination-focused perspective and through the undertaking of a worldwide study, this research examined how ICT can be used in the management of sustainable tourism. It presents an array of ICT-based tools/applications for use by destination managers and discusses the opportunities in destination management for applying ICT to Sustainable Tourism Development. Keywords: computer-mediated sustainability, eTourism, ICT, sustainable tourism

This study aimed to investigate the importance of renewable energy sources usage in tourism which has a significant market power in world economy. Tourism has a big contribution to regional development and also some cons on environmental issues. To reduce the negative aspects on environment and increase the financial savings of tourism industry, renewable energy has a vital priority. Renewable energy will align the hotel areas with concept of green tourism. Financial savings through this energy also has been provided in that study. This paper also suggests an analysis for suitable sources of renewable energy usage in hotels with a sample practice.

Considerable attention has been paid in recent years to the fundamental changes in the global tourism system related to the emergence of information technologies (IT), and, specifically, the rise of social media. Opportunities to search travel related information, to reserve and book, evaluate and judge; to receive travel advice and to communicate one’s mobility patterns have all profoundly changed the practices of performing tourism, with concomitant repercussions for the management and marketing of businesses and destinations. This paper provides a discussion of the implications of these changes for the sustainability of the global tourism system. Based on an exploratory research design, key changes in the tourism system are identified and discussed with regard to their environmental, socio-cultural and psychological, as well as economic significance. The paper concludes that IT affects the tourism system in numerous and complex ways, with mixed outcomes for sustainability: while most changes would currently appear to be ambivalent - and some outright negative -, there is considerable potential for IT to support more sustainable tourism. Yet, this would require considerable changes in the tourism system on global, national and individual business’ levels, and require tourism academics to probe many new issues.

Very good initiative by its creator, Covid cancellation. A quality conference. Most tourists use the Internet to get information, prepare and organize their trips. Digitization in tourists’ behavior is mainly oriented towards preparation of trips and the sharing of experience after it is over. While it is true that different nationalities use the Internet differently, all tourists attach importance to the comments and ratings posted on reservation sites to confirm their choice, discover bargains or share their experience. Digital technology makes it possible for tourists to look for information (about accommodation, transport, leisure, journeys), to plan their activities during their stay and to share information. The tourism industry plays a major role in the development of places and in communication to the general public. Thanks to digitization, the actors of tourism can, for example, develop awareness of the development of sustainable development. The issue at stake for sustainable tourism is notably to develop communication on the Internet in relation with best practice of leisure and tourism activities, via interactive and community tools. The question of the digitization of tourism products in tourist sites, notably insular ones, needs to be considered. What digital strategy should be put into place for sustainable tourism and the protection of nature, notably in the context of islands? What are the best communication strategies to be applied in sustainable tourism? The objective of the conference is to examine the means to organize digitization in the framework of the commercialization of tourism destinations and products, notably islands. Researchers are invited to submit empirical, methodological research and conceptual documents which emphasize topics linked to the implementation of sustainable tourism management. Suitable potential issues are as follows: Specifics and issues at stake in sustainable island tourism Management of tourism flows Tourism sites’ absorption capacity Valuation and protection of heritage Island accessibility and tourism development (international and local air/sea transport). Economic dependency on tourism and associated risks Distribution of tourism revenue Management of real estate Preservation of public access to the seashore Protection of marine areas and tourism policies Management of sustainable tourism Marketing and sustainable tourism organizations Challenges and opportunities for the development of sustainable tourism Visitors’ expectations in terms of sustainable tourism Management of sustainable destination tourism Sustainable tourism and development of practices Tourism between economic and sustainable development Planning sustainable tourism and sustainable development Sustainable tourism and hospitality Socio-ecological resilience and tourism The hotel industry and sustainable tourism Green accounting applications and mass tourism E-tourism, social media and sustainable tourism Tourism and climate change Leisure and sustainable tourism Sustainable regional approach and production of certificates such as ecolabels Business and benefits for communities in sustainable tourism Innovation and sustainable tourism Public management public and sustainable tourism Sustainable tourism and communication Quality and sustainable tourism Greenwashing and business ethics Destination attractiveness and caring for the environment Advantages and costs of sustainable tourism Consumer demand and sustainable tourism sustainable tourism and cooperation between stakeholders Sustainable tourism and protection of ecosystems

The tourism sector has experienced a steady growth in the last decades, becoming one of the key sectors for the development of countries. However, the pandemic caused by COVID-19 brought about an unprecedented social, economic and health crisis that has forced a change in the way tourism is conducted. This article presents a comprehensive bibliometric analysis of different Information and Communication Technologies' uses in sustainable tourism management to study the literature and serve as a roadmap for future research in this field.

Buhalis D., and O’Connor, P., 2005, Information Communication Technology - Revolutionising Tourism, Tourism Recreation Research, Vol. 30(3), pp.7-16.

Journal of Hospitality and Tourism Technology, 2014

Purpose– The aim of this research is to foreground information and communication technology (ICT) as an innovative approach for sustainable tourism (ST) development of destinations. ICT is the technology required for information processing which facilitates data processing, information sharing, communication, searching and selection. This paper concentrates on the Abernathy and Clark model and its usefulness in applying ICT as innovative in managing ST.Design/methodology/approach– An online survey was administered to destination managers and to eTourism experts. Destination managers were selected as they were identified as the person responsible for the overall management of a Destination Management Organisation. eTourism experts were identified as someone who possesses special expertise, knowledge and skills on ICT applications to tourism and offered expertise on which ranged from such areas as electronic distribution, recommender systems, user-generated content, online communities...

Information Technology & Tourism, 2014

This paper introduces information and communication technologies as an innovative approach to managing sustainable tourism development from a destination management perspective. Specific attention is focused on the how destination managers utilise the various forms of technology in addressing both the positive and negative impacts of tourism. Building on Hjalager's (1997) analytical typology for sustainable tourism innovation, this research aims to advance tourism innovation research and demonstrate new uses of technology and the wider applications for sustainable tourism. Using a thorough literature review and primary research with destination managers, a collection of technology based tools and their uses were examined for sustainable tourism development and how these tools can foster destination innovativeness.