Academia.edu no longer supports Internet Explorer.
To browse Academia.edu and the wider internet faster and more securely, please take a few seconds to upgrade your browser.
2018, IFIP Advances in Information and Communication Technology
Current approaches for development of collaborative business process automation, when requiring the participation of multiple stakeholders, lack proper formalization in terms of the required informatics systems landscape. Existing solutions depend on specific technology strategies and do not offer a suitable model for the fast-growing collaborative services. In this paper, we present the concept of an open informatics system of systems (ISoS), as a holistic framework that can be applied to a European wide payment system for collaborative multimodal mobility services. To illustrate how the ISoS framework could be applied in practice, we consider the payment service to support public transports, motorway and bridges tolling, payment in parking lots, bicycle renting and payment in a fueling station, all under a single contract. While each participating organization (any infrastructure operator) is free to adopt any applicable technology, the proposed ECoNet collaboration infrastructure is aimed to support a multi-supplier (open) informatics system technology landscape. Based on results from previous research, the paper introduces a strategy to allow effective and reliable EU wide collaborative mobility services.
Collaborative Networks and Digital Transformation, 2019
There is a need for a new strategy and approach to effectively develop mobility services in Europe. These services should be seen by customers as integrated services which are offered by a payment service provider using direct debit payments as established by the European Central Bank. The mobility service would enable a citizen to use multimodal transportation means including public transportation, tolling, parking lots, bicycle rental, etc. in Europe under a single contract. Competing mobility service providers need to be trusted and supervised by authorities based on digital supervision and auditing processes. Digital platforms need to smoothly deal with heterogeneous infrastructures of the different operators which validate utilizations using a variety of means such as card, mobile phone, or automatic vehicle identification systems. All transportation-related events need to be reliably communicated to the payment service providers. Detected failures need a clear and easy to follow resolution procedure. The variety of existing technologies and methodologies to develop informatics systems and processes automation make it difficult to reach such objectives and also an obstacle for authorities to effectively supervise the processes. An open system of systems framework approach combined with a collaborative network support infrastructure to facilitate information exchange and coordination among all involved stakeholders is proposed as a promising way to address these challenges. This paper further develops previous research in this area, better clarifying the challenges, and recommending a development strategy which has been proved in a number of partial implementations.
2005
The extended ViaVerde business model is presented and discussed as a case study of an enterprise collaborative network in the domain of toll payment systems. In order to offer ViaVerde clients the possibility to use the installed RFID transponder to automatically pay services in car parking areas and gas stations, a complex collaborative enterprise network comprising a diversity of business models, was established. Besides banks and clearing house, there are other players involved. The car parking area owners, co-located shops, and companies offering employees parking facilities are examples of such players. The life cycle management of the underlying distributed business process requires a new framework able to deal with the distribution of contributing actors and the need to guarantee interoperability among the various heterogeneous systems. The paper focuses on the requirements for a technological platform to deal with such complex enterprise network. A service oriented infrastructure developed for toll management systems is taken as the baseline for supporting the new enterprise collaborative processes.
2010
The intelligent transport systems, which aim at providing smarter transport infrastructures and sustainable mobility, are deeply grounded on the Information and Communication Technologies. Current trends in the development of integrated complex systems, such as integrated road/highway concessions management, require new strategies to match business processes to the underlying technology. New road management policies, supported on new user-payer models, and increasing concerns about traffic safety, establish requirements for a new family of emergent business services. Offering the driver the possibility to extend current tolling business service contracts to make possible the access to public transport systems, parking areas, subscription to innovative insurance service, etc., all covered by a single contract, is a promising strategy to promote sustainable and safe mobility. Nevertheless, this new wave of emergent business services requires high interoperability among a diversity of (heterogeneous) technology systems considering both vehicle and road infrastructures. This paper discusses an approach to the required ICT-based intelligent infrastructure based on a collaborative network of stakeholders as contributors to the business service offering.
2004
) (Osorio, et. al. 2003-a) aiming to promote a generalized interoperability among heterogeneous (multi-vendor) technological subsystems. The ITS-IBus initiative has been developing since then, a reference implementation of a peerto-peer service based framework with pluggable feature and a set of common agreed interfaces for coupling different technological systems. An important objective is to increase the quality of the offered services by establishing a flexible execution and coordination framework for the collaborative distributed business processes.
Proceedings of 2014 IEEE International Conference on Service Operations and Logistics, and Informatics, 2014
This paper discusses a framework for the design of business services, called Service System (SS). SSs are a layer built on the top of Internet of Things (IoT) and Internet of Services (IOS). SSs integrate two components, Internet of Business (IOB) and Internet of Data (IOD). IOB delivers complex business services that combine services from IOS and IOT. In turn, IOD links semantically the information that is extracted from IOS and IOT and that is processed in IOB; also, it provides a repository for future applications. The association of SS architecture with Open Source drives a twofold roadmap, with a top down design and a bottom implementation. The SS concept is exemplified on a IRMA, namely a project on urban mobility, with pilot cities in Europe and China, where a demo SS is being developed by using Open Source software.
In this paper new type of organizations will be emphasized, with different characteristics against bureaucratic ones, from among the most relevant is the virtual organization that needs innovative technical solutions for communications processes between enterprises. ITS1 is a global phenomenon attracting world- wide interest from various groups of people in the field of transport. Why? Transport planners and engineers have always faced a certain dilemma in respect of the transport process. Transport is a vital part of society, providing numerous benefits such as mobility and accessibility. ITS is an example of concept that will support virtual organization. Along with the new challenges in the economical and political fields, modernization and new technology infusion are the main concerns of both engineers and politicians in transports, in order to upgrade the system requirements and services. We think that the new generation of telecommunication equipment that supports i.e. new VoI...
The upward integration endeavor is making informatics systems (I-systems) increasingly complex. The modeling techniques, methodologies, development strategies, deployment and execution environment, maintenance and evolution, and governance, to mention just a few aspects are making the resulted (un)integrated informatics technology system a vendor lock-in landscape. The relation between informatics science and engineering and the organization's business or control processes automation, or services provisioning and adaptation, has demonstrated to be difficult to converge to a common understanding of clear computational responsibility borders. Existing approaches and standards fail to be complete with respect to establishing a landscape of informatics technology under vendor agnostic model (lock-in free). In this context, this paper extends previous research by proposing an organization´s level modularity framework aiming at formally identifying an agnostic, and open informatics system of systems (ISoS). A definition of its components is provided, and a validation case study is discussed.
Transportation Research Procedia, 2016
Contemporary urban transportation networks are facing challenges to address the growing needs of mobility, all the while improving their economic gains and environmental sustainability. Several studies demonstrate that competitive alternatives to individual private transport are able to address these challenges, such as public transportation services. Thus, the need for optimising their operational efficiency and offer user-centric service delivery arises, with a range of challenges related to the inherent complexity of urban transportation networks as well as the range of dynamic elements involved in such systems. An innovative approach to this problem leverages personal mobile devices in combination with collaborative exchange of information. In this study a system was developed to combine information provided by travellers with data from public transport operators. The result is a rich model of the transportation network that enables the distribution of information in a personalized way and in real-time: the Seamless Mobility solution. Large-scale and expensive infrastructures, such as existing ticketing systems, constitute a threat to such flexibility and traveller access to services. As a result, a distributed architecture was targeted with the goal of integrating personal mobile devices in the infrastructure, with benefits for travellers and transport operators. The proposed solution integrates a broad scope of challenges, including application of secure mobile payments methods, data aggregation from different components and distribution based on relevance techniques. With the implementation of this solution we expect to positively impact the way travellers and transport operators interact, and contribute towards mobility services that are more agile and adequate, taking into account that mobility patterns vary from person to person, seasonally, and even throughout a day.
The project i-Tour delivers a personal travel assistant, developed for smartphones, capable of routing users through a multimodal transport network. Additionally public transportation companies can interact with their customers through the access to ICT platforms. On top of multimodal routing features we have developed a system to deliver a full Web 2.0 communication tools that allows transportation providers and their partners to promote incentive schemes through the offer of ancillary services, when people are on the move and according to their location, in order to better serve them (providing a services that is useful to a given person, within a given place, at a given time) and to reduce CO 2 emissions. An incentives scheme would be also based on rewarding mechanisms and/or mileage-like campaigns, directly provided through the use of the such system as check-in check-out procedures for all the users. The solution developed is a cross-technology platform (available for both fixed and mobile devices), which works as a gateway for all the information related to public transportation. This information can be updated also by the end-users that work as prosumers. The actors of the system are: public transportation companies, public administrations, private partners that can offer services on the move, publishers, end-users. In this way all the stakeholders are interested to contribute and keep alive the community of users in order to get qualified leads. i-Tour becomes a communication system that can potentially serve million of users at the same time, and it is based over the most up-to-date internet technologies, such as web services and cloud computing networks.
IEEE Systems Journal, 2013
Abstract This short paper sets out a critical perspective process technology. It uses an analytical framework drawn from the work of Jackson as a means of identifying some important concerns and looks at the way research in the broad area of process technology might respond to these concerns. The paper is deliberately open and discursive.
Proceedings of ICC/SUPERCOMM'94 - 1994 International Conference on Communications
Computers in Industry, 2012
A large number of passenger information systems for public passenger transport exist in Europe at national level but their trans-national interoperability is very limited. A passenger information system depends on many underlying heterogeneous information systems; ranging from management of transport infrastructure network, public transport infrastructure objects, public passenger transport services and public transport processes and regulations. Public transport service providers have their local information systems that should be vertically interoperable with the national passenger information system. In the future trans-national interoperability of national passenger information systems for journey planning across Europe is expected.
The development of the Single Window concept (unique access/contact point for composite services) for the multimodal door-to-door freight transport management is a complex endeavour that is being addressed by the European MIELE project. Led by port authorities, the project identified the need for a novel strategy to foster collaboration among stakeholders with a diversity of processes and technology. The multimodal perspective requires a convergence and thus collaboration of maritime, railway, road, and air transport facilities as it is the case for the need of traffic information for a real-time (re)planning if some accident is hindering the current route. This requires that traffic information from different operators is integrated into the freight transport routing planner. Furthermore, a unified coordination and operations management of the existing business processes is lacking. To integrate such contexts, an open enterprise collaboration network (ECoNet) infrastructure is presented and discussed.
IFIP Advances in Information and Communication Technology, 2021
Collaborative Networks and Digital Transformation, 2019
There is a need for a new strategy and approach to effectively develop mobility services in Europe. These services should be seen by customers as integrated services which are offered by a payment service provider using direct debit payments as established by the European Central Bank. The mobility service would enable a citizen to use multimodal transportation means including public transportation, tolling, parking lots, bicycle rental, etc. in Europe under a single contract. Competing mobility service providers need to be trusted and supervised by authorities based on digital supervision and auditing processes. Digital platforms need to smoothly deal with heterogeneous infrastructures of the different operators which validate utilizations using a variety of means such as card, mobile phone, or automatic vehicle identification systems. All transportation-related events need to be reliably communicated to the payment service providers. Detected failures need a clear and easy to follow resolution procedure. The variety of existing technologies and methodologies to develop informatics systems and processes automation make it difficult to reach such objectives and also an obstacle for authorities to effectively supervise the processes. An open system of systems framework approach combined with a collaborative network support infrastructure to facilitate information exchange and coordination among all involved stakeholders is proposed as a promising way to address these challenges. This paper further develops previous research in this area, better clarifying the challenges, and recommending a development strategy which has been proved in a number of partial implementations.
Springer eBooks, 2019
Passenger transport is becoming more and more connected and multimodal. Instead of just taking a series of vehicles to complete a journey, the passenger is actually interacting with a connected cyber-physical social (CPS) transport system. In this study, we present a case study where big data from various sources is combined and analyzed to support and enhance the transport system in the Tampere region. Different types of static and real-time data sources and transportation related APIs are investigated. The goal is to find ways in which big data and collaborative networks can be used to improve the CPS transport system itself and the passenger satisfaction related to it. The study shows that even though the exploitation of big data does not directly improve the state of the physical transport infrastructure, it helps in utilizing more of its capacity. Secondly, the use of big data makes it more attractive to passengers.
Loading Preview
Sorry, preview is currently unavailable. You can download the paper by clicking the button above.