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The Challenges and Opportunities of Human Technology

2005, Human Technology: An Interdisciplinary Journal on Humans in ICT Environments

Technology is for human use. It is designed to satisfy some human needs and to aid people in reaching their goals. Technology, therefore, is a part of human activities and, for this reason alone, it should always be considered within the context of human life, the human experience. This basic credo forms the foundation for the concept of human technology. Instead of seeing technology as a construction following the laws of nature, the challenge of human technology is to explore and understand how humanist and social research can contribute to the conceptualization and implementation of technology. Early in the 20th century, technical constructions were relatively simple from the human point of view. The use of those technologies normally did not require much skill or practice. Of course there were exceptions. Nevertheless, the development of technology gradually made interaction with hardware of all kinds and, more recently, software more complicated. For example, airplanes are more difficult to use than horse carriages or cars. Industrial environments also became increasingly more complex and therefore it has become imperative today to pay more attention to the human role in the interaction. Concepts such as ergonomy, usability, human-computer interaction, and other human factors have become part of technological thinking (Nielsen, 1993; Rasmussen, 1986; Wickens & Holands, 2000). Nevertheless, the relatively recent emergence of new information and communication technologies has made the understanding of the human mind in technology even more focal. Today, people buy and use technologies that are increasingly more complicated than anything before. Complex information technologies are commonly used by ordinary consumers. Personal computers and mobile devices offer an increasing number of possibilities. New types of services are offered daily and new types of computational devices are continually being developed. All of this, and more, underscores the essential need to study the human perspective as a fundamental part of technical thinking today and in future (see Carroll, 2004;