Frequently Asked Questions
Does the Ninja Forms integration require Pro?
Features marked FREE work with any Popup Maker installation. Features marked PRO require Pro or Pro+. You don’t need Pro+ for form integrations—that tier adds e-commerce and LMS features.
Will AJAX submissions work correctly?
Yes. Ninja Forms uses AJAX by default, so popup actions trigger correctly without page refresh. Validation displays inline, confirmations appear smoothly, and close/trigger/cookie actions fire at the right moment.
Can I show different popups for different Ninja Forms?
Yes. The Form Submission trigger can target specific Ninja Form IDs. Create unique follow-up popups for your newsletter, contact form, quote request, and lead magnets.
Does this work with multi-step Ninja Forms?
Yes. Popup actions trigger on final form submission, after all steps are completed. The Is Filling Form condition detects when visitors begin interacting with the form.
Does this work with Ninja Forms Conditional Logic?
Yes. Conditional logic controls which fields appear and how validation works—Popup Maker triggers on successful submission regardless of which conditional paths were taken.
How do I track form popup conversions?
Free users: Enable the On Conversion cookie for automatic display management. Pro users: Full analytics dashboard with impressions, conversions, rates, and time-to-conversion metrics.
What about Ninja Forms payment add-ons?
Payment forms (Stripe, PayPal) work normally inside popups. Popup actions trigger on successful submission, whether payment is involved or not.
