Frequently Asked Questions
Does the Gravity Forms integration require Pro?
Features marked FREE work with any Popup Maker installation. Features marked PRO require Pro or Pro+. You don’t need Pro+ for form integrations—that tier adds e-commerce and LMS features.
Will AJAX submissions work correctly?
Yes. Enable “Enable AJAX” in your Gravity Form settings for the best experience. Forms submit without page refresh, validation displays in real-time, and popup actions trigger correctly.
Can I show different popups for different forms?
Yes. The Form Submission trigger can target specific Gravity Form IDs. Create unique thank-you popups for your newsletter, contact form, and lead magnets.
What does the "Is Filling Form" condition do?
This Pro condition detects when visitors are actively filling out a specific form. Use it to show contextual popups to users engaged with forms—like help prompts, related offers, or support options.
Does this work with Gravity Forms confirmation redirects?
If you use a redirect confirmation, the popup cookie may not set before navigation. For best results, use “Text” confirmation type, or add a brief delay to your redirect.
How do I track form popup conversions?
Free users: Enable On Conversion cookie for automatic display management. Pro users: Full analytics with impressions, conversions, rates, and time-to-conversion in the dashboard.
