9. WPMU DEV Payment Methods
All WPMU DEV products and services are subscription-based, and we accept only credit card payments. Additionally, all prices are in US dollars and payments will be effected in that currency only.
Stripe is our default payment gateway, but you can use any of the additional payment methods detailed below which may appear depending on the device and browser you’re using at checkout.
Stripe is SCA compliant. Strong Customer Authentication (SCA) requires that online credit and debit card payments transacted in Europe use 3D Secure to authenticate payments.
Also, all the alternative payment methods we offer meet the SCA requirements.
PCI DSS stands for Payment Card Industry Data Security Standard. It is a set of security measures for all entities that accept, store, process, and transmit credit card data. It aims to protect consumers’ data and guarantee that payment card information is processed in a secure environment which helps reduce fraud throughout the payment ecosystem.
One of the most critical components of PCI compliance is to securely handle and store credit and debit card data. At WPMU DEV, we only use trusted 3rd-party payment gateways like those detailed in this document. This means we don’t store, process, or transmit payment card data on our servers.
Note that we cannot accept payments via PayPal as they do not allow subscriptions to be modified, which is necessary when upgrading/downgrading your membership or hosting plan, purchasing addons, etc.
9.1 Alternate Payment Methods
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Google Pay – A Google Pay button will appear at checkout if you are using Chrome and have a saved payment card in the Google account you’re logged into, or have an activated Google Pay card on the mobile device you’re using. Note that this requires Chrome 61 or newer.
Apple Pay – An Apple Pay button will appear at checkout if you’re using an iPhone running iOS 10.1 or newer, with a card in its Wallet paired to your Mac with Handoff, or a Mac with TouchID running macOS Sierra or newer.
Microsoft Pay – A Microsoft Pay button will appear if you’re using Microsoft Edge 16.16299 or newer and have a saved payment card in your Microsoft account.
9.2 Example Use of Alternate Payment Method
Copy chapter anchor to clipboardAs an example, let’s look at how the Google Pay option works.
When you get to the payment screen during any WPMU DEV checkout, the available optional payment method will appear as a button above the default Stripe payment form.
Clicking that button pops open a modal window where you can select the card to use for your payment.
If you don’t yet have a card set up in your Google account, you can add one right at that step.
Once you’ve selected the card you want to use, click the Pay button to make your payment. The page will refresh and you’ll be automatically redirected to your Hub, and logged-in if you weren’t already.
Your selected credit card will be added to your WPMU DEV account as your preferred card, and will be used for all subsequent subscription payments. If you need to change to a different card, you can do that on your Account page in the Payments & Billing section. The change will take effect upon the next subscription renewal payment.
9.3 Get Support
Copy chapter anchor to clipboardIf you still have questions or need assistance after reading this document, please don’t hesitate to contact our support superheroes using the available options under the Support tab in your Hub or via the Support tab in your WPMU DEV Dashboard.
