{"id":7490,"date":"2020-03-04T12:00:34","date_gmt":"2020-03-04T18:00:34","guid":{"rendered":"https:\/\/wpengine.com\/support\/multicurrency\/"},"modified":"2020-03-04T12:00:34","modified_gmt":"2020-03-04T18:00:34","slug":"multicurrency","status":"publish","type":"support","link":"https:\/\/wpengine.com\/support\/multicurrency\/","title":{"rendered":"Pay for WP Engine Services in a Local Currency"},"content":{"rendered":"<p>As WP Engine has grown, we\u2019ve expanded into the global market and have customers located around the world. We\u2019re proud to be able to offer WP Engine customers the option to pay for services in their local currency. Localized currencies currently available are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pound Sterling (GBP\/\u00a3)<\/li>\n\n\n\n<li>Canadian Dollar (CAD\/$)<\/li>\n\n\n\n<li>Euro (EUR\/\u20ac)<\/li>\n\n\n\n<li>Australian Dollar (AUD\/$)<\/li>\n\n\n\n<li>US Dollar (USD\/$)<\/li>\n<\/ul>\n\n\n\n\n\n\n\n<h2 id=\"toc-pay-in-a-local-currency\" class=\"wp-block-heading\">Pay in a Local Currency<\/h2>\n\n\n\n<p>Localized currencies are only available during the initial plan sign up process, or for those with existing plans who would like to switch currencies. Paying for your plan in a local currency is completely optional, and we will continue to support USD for any customer who wishes to pay in this currency.<\/p>\n\n\n\n<p>WP Engine regularly compares exchange rates to accurately evaluate our pricing levels. The current pricing for your location can be found on the \u201cWP Engine Plans and Pricing\u201d page: <a data-analytics-action-type=\"link\" data-analytics-link-location=\"Post Content\" data-analytics-link-type=\"internal\" href=\"https:\/\/wpengine.com\/plans\/\">https:\/\/wpengine.com\/plans\/<\/a><\/p>\n\n\n\n\n\n<h2 id=\"toc-convert-to-a-local-currency\" class=\"wp-block-heading\">Convert to a Local Currency<\/h2>\n\n\n\n<p>If you are an existing WP Engine customer, you have the option to change from the current United States Dollars <em>(USD)<\/em> to any of the following currencies; British Pounds Sterling <em>(GBP)<\/em>, Australian Dollars <em>(AUD)<\/em>, Canadian Dollars <em>(CAD)<\/em> or Euros <em>(EUR)<\/em>. To begin the conversion process, please visit our <a data-analytics-action-type=\"link\" data-analytics-link-location=\"Post Content\" data-analytics-link-type=\"internal\" href=\"https:\/\/wpengine.com\/shared-currency-conversion-request\/\" target=\"_blank\" rel=\"noreferrer noopener\">Currency Conversion Request Page<\/a>.<\/p>\n\n\n\n<p>With your request, be sure to include the following information for security purposes. If there are multiple accounts you\u2019d like to convert, be sure to include the information for each account.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Account name<\/li>\n\n\n\n<li>Desired new currency<\/li>\n\n\n\n<li>An <em>Owner<\/em> or <em>Billing<\/em> level <a data-analytics-action-type=\"link\" data-analytics-link-location=\"Post Content\" data-analytics-link-type=\"internal\" href=\"https:\/\/wpengine.com\/support\/wp-engine-scope-of-support\/#toc-support-pin\" target=\"_blank\" rel=\"noreferrer noopener\">Support PIN<\/a> for the account<\/li>\n<\/ul>\n\n\n\n<p>Our Billing team will reach back out to you when it\u2019s your turn to be converted. A billing team member will <strong>cancel your current subscription<\/strong> and provide a USD refund for the time remaining on your existing prepayment. After this, a <strong>new subscription will be created<\/strong> with your desired currency and we will follow up with more details on payment processing.<\/p>\n\n\n\n<p>Any discounts for annual prepayments, such as the two months free for shared plans or eight percent for Premium plans, will remain in place. However, discounts achieved via coupons (which typically only apply to the initial purchase\u2019s prepayment) will not be applied to the new subscription on your preferred currency.<\/p>\n\n\n\n<section class=\"attention-block attention-block--info\" role=\"note\" data-analytics-track-visibility=\"yes\">\n\t<div class=\"attention-block__inner\">\n\t\t\t\t<div class=\"attention-block__icon\">\n\t\t\t<span class=\"screen-reader-text\">Information<\/span>\n\t\t\t<span aria-hidden=\"true\"><svg viewBox=\"0 2 24 24\" fill=\"none\">\n<path d=\"M12 11C12.5523 11 13 10.5523 13 10C13 9.44772 12.5523 9 12 9C11.4477 9 11 9.44772 11 10C11 10.5523 11.4477 11 12 11Z\" fill=\"currentColor\" \/>\n<path d=\"M12 12C12.5523 12 13 12.4477 13 13V18C13 18.5523 12.5523 19 12 19C11.4477 19 11 18.5523 11 18V14C10.4477 14 10 13.5523 10 13C10 12.4477 10.4477 12 11 12H12Z\" fill=\"currentColor\" \/>\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 3C5.92487 3 1 7.92487 1 14C1 20.0751 5.92487 25 12 25C18.0751 25 23 20.0751 23 14C23 7.92487 18.0751 3 12 3ZM3 14C3 9.02944 7.02944 5 12 5C16.9706 5 21 9.02944 21 14C21 18.9706 16.9706 23 12 23C7.02944 23 3 18.9706 3 14Z\" fill=\"currentColor\" \/>\n<\/svg>\n<\/span>\n\t\t<\/div>\n\t\t\t\t<div class=\"attention-block__content\">\n\t\t\t<div class=\"attention-block__message\">\n\n<h3 id=\"toc-note\" class=\"wp-block-heading\">Note<\/h3>\n\n\n\n<p>While you wait in the queue, you will continue to be charged in USD.&nbsp;<\/p>\n\n<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<p>If requested prior to the change, a WP Engine billing team member can forecast your estimated payment amount based on all subscriptions and entitlements applied to your desired currency and recurrence.<\/p>\n\n\n\n<p>This currency change is purely administrative and will cause no disruption in services or downtime. <strong>Please note you can only convert once per year.<\/strong><\/p>\n\n\n\n\n\n<h2 id=\"toc-product-extension-billing\" class=\"wp-block-heading\">Product Extension Billing<\/h2>\n\n\n\n<p>All plan <a data-analytics-action-type=\"link\" data-analytics-link-location=\"Post Content\" data-analytics-link-type=\"internal\" href=\"https:\/\/wpengine.com\/support\/change-plan-user-portal\/#toc-product-extensions\">Product Extensions<\/a> can be billed in your local currency.<\/p>\n\n\n\n\n\n<p><strong>NEXT STEP: <a data-analytics-action-type=\"link\" data-analytics-link-location=\"Post Content\" data-analytics-link-type=\"internal\" href=\"https:\/\/wpengine.com\/support\/change-plan-user-portal\/\">Learn how to change your plan and how to get plan product extensions<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>WP Engine offers the ability to pay your subscription fee in a local currency. Learn which currencies are supported and how to pay with them.<\/p>\n","protected":false},"featured_media":5937,"template":"","meta":{"_acf_changed":false,"mediapress_draft_name":"","_mediapress_is_draft_copy":false},"audience":[],"buyer-stage":[],"company-and-culture":[],"content-type":[],"location":[],"persona":[],"product":[],"support-category":[138],"support-topic":[140,143],"topic":[],"use-cases":[],"class_list":["post-7490","support","type-support","status-publish","has-post-thumbnail","hentry","support-category-accounts-billing","support-topic-account-management","support-topic-billing"],"acf":{"trending":false,"taxonomy_selector":{"":null,"taxonomy-audience":false,"taxonomy-buyer-stage":false,"taxonomy-company-and-culture":false,"taxonomy-content-type":false,"taxonomy-location":false,"taxonomy-persona":false,"taxonomy-product":false,"taxonomy-support-topic":[140,143],"taxonomy-topic":false,"taxonomy-use-cases":false}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pay for Services in Local Currency | WP Engine Support<\/title>\n<meta name=\"description\" content=\"WP Engine offers the ability to pay your subscription fee in a local currency. 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