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Frequently Asked Questions

Which exchange rate sources does the plugin use?

The plugin can fetch real-time data from the European Central Bank (ECB) and the Central Bank of the Republic of Turkey (TCMB), depending on your store’s currency.

Can I set a fixed/manual exchange rate?

Yes, the settings page includes an option to set manual override rates for USD and EUR. This is useful if an automatic update fails or if you want to lock in a specific rate.

How often are the exchange rates updated automatically?

You can set the update frequency to daily, weekly, or monthly from the plugin’s settings page. You can also trigger a manual update at any time.

Do I need an active license to use the plugin?

An active license is required to use the pro features and to receive automatic updates and support. You can use the lite version for free.

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