sumitsharmawp
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Please check the link for required screenshots: https://docs.google.com/document/d/1JxdhU4uemVwuCqMn2c1HpR4u-3rh8wBb/edit?usp=sharing&ouid=107335932309472539693&rtpof=true&sd=true
If you like I can share a dummy account admin credentials so that you can log in and have a look. Let me know where I can share it securely.
I did multiple tests using the shared version and I am using the latest version of Amelia. This version only stops the balance to go negative but still allows the appointments/bookings to be completed on amelia.
for example, I had 10 points in my mycred balance. I chose 3 recurring appointments to book. It showed me the final amount to be paid as 30 points as per appointment price is 10 points. After clicking confirm all 3 appointments were booked and my balance showed 0.
Please note it is only happening with the recurring option. when we choose more than 1 appointment only then this is happening.
The user needs to have a balance sufficient enough to make 1 booking. So if I have 0 point balance, neither single nor recurring booking will go through. But if I had 10 points and the appointment price is 10 points per appointment then recurring bookings will go through.
Please help asap.
I have worked with wpamelia team to figure out what was causing this issue and they said they have resolved it and are trying to communicate with your team to implement it. See this thread for details: https://tmsplugins.ticksy.com/ticket/3007945/
Could you please have a look at it again and see if this could be implemented now otherwise ill follow up with wpamelia again.
Is there anything I can do to have it resolved?
We were facing the same issue and we tried your beta version shared on this topic by you. We found a bug. Mostly everything works fine except for one problem.
We charge 10 credits for an appointment.
If a user has 10 or more credits in their account then they are able to book more appointments than their actual balance.
This is only happening with recurring bookings (Services) and it only happens when a user has the balance for the first appointment.
For example, A user has 10 credits. We charge 10 credits for an appointment. While making bookings the user clicks on repeat appointment and choose 5 more time slots. So the total cost is 60. The booking form simply allows the booking and the user’s balance goes in minus (-50 credits).`
Could you please pass this to your dev team and provide a temporary solution until the official release of a new version?
Truly appreciate your help.
Mention to forgot that we are using the beta version which you have shared in another topic on this forum.
We charge 10 credits for an appointment.
If a user has 10 or more credits in their account then they are able to book more appointments than their actual balance.
This is only happening with recurring bookings (Services) and it only happens when a user has the balance for the first appointment.
For example, A user has 10 credits. We charge 10 credits for an appointment. While making bookings the user clicks on repeat appointment and choose 5 more time slots. So the total cost is 60. The booking form simply allows the booking and the user’s balance goes in minus (-50 credits).