Jeremy

Hello @novion,

Can you please share the exact focus keyword you’re using and the particular test that is failing? You may also share some screenshots of the test with us here.

Looking forward to helping you with this one.

Hello @geovanesou,

We’re glad the issue was resolved after updating the plugin.

If you run into anything else or have further feedback, please don’t hesitate to reach out. We’re always happy to help.

Hello @vishalpd,

Thank you for your query and we are so sorry about the trouble this must have caused.

We don’t see any screenshot attached in this thread. Can you please share your screenshot again using this sharing tool?

Also, please head over to your WordPress Dashboard → Rank Math → Titles & Meta → Product categories and make sure the option “Remove Snippet Data” is disabled. See screenshot for your reference: https://i.rankmath.com/i/x35pBY

Let us know how that goes. Looking forward to helping you.

Hello @arbehi,
 
Thank you for contacting Rank Math support.
 
We are aware of the issue and will release a fix in the next update. You can keep an eye on our changelog to get notified about the latest features and updates: https://rankmath.com/changelog/
 
Please do not hesitate to let us know if you need our assistance with anything else.

Hello @geovanesou,

Thank you for your query and we are so sorry about the trouble this must have caused.

1. Please note that the test you mentioned is related to the Content AI Keyword Research feature, which is only available with a premium Content AI plan. You can safely ignore this test, or if you prefer, you can remove it from the Content Analysis using this guide. You may also find more information on adding filters to your website here.
2. Regarding the Redirect issue, we tested the functionality on our end, and it appears to be working correctly. To help us investigate further, could you please share the specific steps you took and any screenshots showing the issue? This will allow us to pinpoint the problem and assist you more effectively.
3. We understand your concern about the upselling, and your feedback is valuable as we continue to improve the user experience.

Thank you again for your review and suggestions. We’re here to ensure Rank Math works seamlessly for you.

Hello @mparera,

Thank you for your query and we are so sorry about the trouble this must have caused.

To investigate this conflict further, could you please take a quick screencast (you may use this handy tool) of the issue while keeping your browser console open? This will allow us to check for any JavaScript errors that may appear on the affected page.

You can follow this guide to open your browser’s console: https://screenful.com/how-to-open-the-browser-console

Once you have the recording, please share it with us here so we can identify the root cause and help you move forward.

Looking forward to your update.

Hello @bandreas3,

Thank you for your query and we are so sorry about the trouble this must have caused.

To investigate this further, we’ll need a bit more information from your end. Please let us know if there are any specific steps we can follow to replicate the issue where enabling Rank Math causes the Filter Everything PRO filters to disappear.

If an error message appears during the process, kindly share the exact message. If nothing is shown on-screen, please provide the recent server error logs so we can check what might be causing the conflict.

Looking forward to hearing back from you on this one.

Hello @maddest,

Glad to hear that it worked well on your end.

Don’t hesitate to get in touch with us if you have any other questions.