Todor Piryankov
Forum Replies Created
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Thank you for your cooperation!
For now, I will stick to the latest working version because Android is more widespread than iOS where I am, and I prefer it to work well on older devices as well as being able to test it on mine. I am marking the thread as resolved.
Later, I opened the test site on my phone, and it also didn’t work and got stuck on the second image. I tested it on several different phones, but they were all Huawei phones that were more than three years old. Perhaps it has something to do with the devices.
Hi @richardk23
I updated Elementor to the latest version again and the Ken Burns effect stopped working again on mobiles. I also noticed that the slideshow freezes on the second image, even though there are four. I’m inclined to leave it like this for a while so you can check it out, but I’m not sure I want to change the theme and disable plugins because I don’t want to interrupt the functionality of the website. Yes, I have custom code added with WPCode, but as I said, there have been no conflicts with Elementor so far.
- This reply was modified 3 weeks, 2 days ago by Todor Piryankov.
- This reply was modified 3 weeks, 2 days ago by Todor Piryankov.
Hi! @ricav
Of course.
The URL is https://utopialeathergoods.com , but I’m currently sticking with version 3.32.5 because of this issue.
Thank you for taking on investigating it!
Thanks for the reply.
I tried again. I updated Elementor to the latest version (3.33.0) again.
1. I cleared all caches and disabled mobile optimizations everywhere.
2. I regenerated CSS and Sync Library.
I tested again on several mobile devices on different browsers in incognito mode, and the Ken Burns Effect still does not work on them. As I mentioned above, as soon as I downgrade to the previous version, it works as before. Therefore, I am inclined to think that the problem is neither in the theme nor in a conflict with plugins, but is directly related to the Elementor update. In other words, the problem comes directly from the update, given that the current configuration has been working flawlessly with previous versions so far. For now, I am staying with version 3.32.5 and disabling updates until the problem is fixed.
I just unchecked Performance Plugin Compatibility option and everything seems fine now.
Hi! I saw your reply late. These are the metrics from my home page. Interestingly, there is a Turnstale on the newsletter form, but I don’t think it comes from your plugin. It’s strange that it has an effect, but it’s a fact. I use WP Rocket for optimization. I am attaching screenshots from GSI for comparison, including the error it registers.
TurnstileError: [Cloudflare Turnstile] Error: 600010. at v (https://challenges.cloudflare.com/turnstile/v0/api.js:1:10343) at M (https://challenges.cloudflare.com/turnstile/v0/api.js:1:37691)
These are the metrics for the mobile version with plugin version 1.32.3 These are the metrics for the desktop version with plugin version 1.32.3. These are the metrics for the mobile version after updating the plugin to version 1.35.0. These are the metrics for the desktop version after updating the plugin to version 1.35.0. This is the error in the console after updating to 1.35.0. Ignore it! It’s working now! It was a temporary difficulty on your part.