Garret L

Hi @cscweb

Thank you for reaching out to us.

I will have to share these with our developer to look into. In the meantime, could you please let me know which version of PHP you are using?

Please let me know!

Best regards,

Hi @gerdski

Thanks for reaching out to us.

That’s quite a big jump. Version 5.17.1 was released over 3 years ago. Did you have any custom changes to your website? Do you also have any backups from before the upgrade?

Based on the information you’ve provided, it seems like there might be a conflict between certain elements of the website. To determine the root of the problem, I suggest running a conflict test first. You can refer to this article on how to test for theme and plugin conflicts with Business Directory, which may assist in identifying the issue: https://businessdirectoryplugin.com/knowledge-base/how-to-check-for-plugin-and-theme-conflicts-with-bd/

I recommend trying this approach first, and please let me know your findings!

Best regards,

Hi @themerex

Thanks for reaching out to us!

I am thinking the options for these fields are set to admin users only. To change this, please go to Directory > Directory Content > Form Fields, edit these fields and make sure that the Show this field to admin users only? option is unchecked. https://imgur.com/a/UDEtzne

Please check that and let me know if that helps!

Best regards,

Hi @aeonlove

You can certainly try enabling this option to see if that helps.

If not, to determine the root of the problem, I suggest running a conflict test first. You can refer to this article on how to test for theme and plugin conflicts with Business Directory, which may assist in identifying the issue: https://businessdirectoryplugin.com/knowledge-base/how-to-check-for-plugin-and-theme-conflicts-with-bd/

I recommend trying this approach, and please let me know your findings.

Best regards,

Hi @bhupal

Yes, the same issue is in the paid version.

The paid version just includes additional features for your directory.

Currently, the only workaround would be to assign the listings to the parent category as well for the meantime.

Best regards,

Hi @aeonlove

Thanks for sharing those helpful screenshots.

Everything looks setup correctly in Divi. Do you have the Disable advanced CPT integration option enabled by chance? You can check this by going to Directory > Settings > General > Advanced.

Please check that option and let me know if that helps!

Best regards,

Hi @bhupal

Can you please try adding the following CSS to see if that helps?

.category-image {
  width:  250px !important;
  height: 250px !important;
}

Just go to Appearance > Customize > Additional CSS and paste that in there.

Please try that and let me know if you still have any issues!

Best regards,