empacy
Forum Replies Created
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Dear @wpdevart.
Thanks for your guidance.
After selecting the “Horizontal Scrolling” option from the Responsive section(General Settings), the chart display finally returned to normal when viewing the page at 100% screen zoom on my mobile phone.
Great！
Thank you so much！Dear @wpdevart.
Excuse me, would this issue be related to responsive web design?
(because this error only happens when viewing on mobile phone)Also, what brand and model of mobile phone did you use for the test?
Could you please try scaling down the charts produced by the presets (especially in mode viewed on mobile)?
Alternatively, could you please design a function that allows users to customize the scaling down when generating charts?
Thanks.
Dear @wpdevart.
Thanks for your reply. I tried to make an org chart on the original edit page of WordPress without selecting any theme,but the viewing of the org chart on the mobile phone is still the same.
“The scaling of the screen” is the problem.
Demonstration page for mobile phone operation
Please help to solve the problem of zooming on the screen of the mobile phone.
I simply want to view the page at 100% screen zoom on a mobile phone, and the org chart can be displayed normally.
Thanks.Dear @wpdevart
Your company’s demo chart “WordPress organization chart demo with images” is different from mine. Your company’s demo chart has three levels (one element for the first level, three elements for the second level, and six elements for the third level)
But my chart has 24 levels, each level has only one element.Viewed my chart on the desktop and tablet, the connecting line of each level is normal (straight line).
But viewed my chart on the mobile phone, the connecting line is not normal (curve).
I found that the reason why the connecting line is abnormal when viewing on the mobile phone is because of the page zoom.
Browsing at 100% zoom, the connecting line of the chart will appear abnormal (curve).
Browsing at 85% zoom, the chart’s connecting lines are back to normal (straight lines).
I hope that when browsing at 100% zoom on a mobile phone, the connection lines of the chart can be normal (straight lines), and there is no need to manually adjust the zoom every time while browsing, which is very inconvenient for the browser, please help to solve this problem.
Thanks.
- This reply was modified 3 years, 8 months ago by empacy.
Dear @wpdevart
It is normal to watch sample-page1 and sample-page2 in computer mode, but sample-page1 is not normal to watch in mobile phone mode.
Please watch sample-page1 and sample-page2 in mobile phone mode, you will find that the connection line of sample-page1 is abnormal.I have taken a screenshot of the page I watched in mobile mode, please click to enter the link below
Screenshot of viewing in mobile modeI have taken a screenshot video of the page I watched in mobile mode, please click to enter the link below
Screenshot video viewed in mobile modeDear @wpdevart
(connecting line is not normal on sample-page1) (Pages viewed on mobile)(connecting line is normal on sample-page2) (Pages viewed on mobile)
Hi, I didn’t change any option in this case. In general settings, my “responsive” remains selected “mobile view” and “the scroll position” selected ” 0% “.
I also tried to clear my website and browser caches, but the unusual situation remains the same. I found that the chart elements are controlled within 20, and the connecting line can be displayed normally, but if it exceeds 21, the connecting line is not normal.
I have photographed the situation, please see the videos.