Codemenschen

hi @steveoh88
We sincerely apologize for the delayed response and for the inconvenience you’ve experienced.

Could you please provide us with your license key or purchase invoice/receipt? Once we have this information, we will check it in our system and assist you in restoring your license and resolving the issue as soon as possible.

Thank you for your patience, and we look forward to your reply.

Best regards,
Codemenschen Team

Hello,

Thank you for your report.

We would like to confirm that your observation is correct. The issue you described regarding the order status override and its impact on WooCommerce email previews and order statuses has been accurately identified.

Our team is currently investigating and testing this issue, and we are working on a fix. We expect to release an update later today to address this problem.

Thank you for your patience and for bringing this to our attention. We will keep you informed as soon as the update is available.

Kind regards,

Hi,

To hide the Warning message, you just need to disable WordPress debug mode. This warning does not affect the plugin’s functionality.

How to disable debug mode:

1. Open the wp-config.php file in your website’s root directory.
2. Find the line:
   define(‘WP_DEBUG’, true);
3. Change it to:
   define(‘WP_DEBUG’, false);

After saving, warning messages will no longer appear on your website. The plugin will continue to work normally.

If you need further assistance, you can click the blue banner at the top of the plugin’s “Settings” page to access more information and support features from the developer.

If you have any other questions, feel free to contact us!

Hi @kulanafa,

Thank you for reaching out to us, and we sincerely apologize for the delayed response.

Here’s a clear breakdown of the plans:

Single Website – $49.00
→ This license is valid for one website and expires after 1 year.

Unlimited Websites – $79.00
→ This license is valid for an unlimited number of websites and expires after 1 year.

Lifetime & Unlimited Websites – $99.00
→ This license is valid for an unlimited number of websites and is valid for life.

If you want lifetime coverage (even for just one site), I recommend purchasing Lifetime & Unlimited Websites – $99.00, as it gives you permanent access and better long-term value.

If you have any other questions or need help with the purchase, feel free to ask.

Best regards,
Codemenschen Team

Hi @naseem241,

Thank you for reaching out to us, and we sincerely apologize for the delayed response.

You can contact us through the Settings section of our plugin — you’ll find our support channels in the banner on the right-hand side.
Sorry that I can’t send a direct link here, as that would violate policy.

Thanks for your understanding, and feel free to reach out there anytime.

Best regards,
Codemenschen Team

Hi @thebigf,

We’ve received your message and can see you in our support system now. We’ll follow up with you there shortly.

Thank you,

Best regards,

Codemenschen Team

Hi @thebigf,

Thanks for sharing the details and examples. However, we still haven’t received your PDF sample yet. Could you please double-check and resend it to us?

Thank you very much.

Best regards,

Codemenschen Team

Hi @thebigf ,

Thank you for letting us know. We’ve checked and found that this issue is caused by our current PDF generation library not supporting emojis or special characters (such as macrons). As a result, those parts of the text don’t appear in the PDF, even though they display correctly in the backend.

We’ll look into this further and find an appropriate solution. Could you please share a specific example of the message the client entered (including the emoji or special characters) so we can reproduce the issue and address it as quickly as possible?

Best regards,

Codemenschen Team