ThePhysicist
Forum Replies Created
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Forum: Plugins
In reply to: [All-in-One Video Gallery] Getting critical error after a recent updateHello. Thanks for the suggested solution.
I found out that it was a plugin conflict and I managed to resolve it,
Thanks anyway.
I am interested in your premium version. Will go for it soon.
Hello. Has the issue been sorted?
Hello. The issue has been resolved after I installed masteriyo on a fresh wordpress. I think the issue had arisen due to some plugin conflict.
Thanks anyway.
Hi. Is there any update on this? My course building process is stuck waiting for a resolution since most of my contents are mathematical and need LaTeX to work properly.
Hi. You can watch the screen recording video here: 2025-06-07 17-49-35.mp4
I am using the latest version of Tutor LMS.
- This reply was modified 1 year ago by ThePhysicist.
Update: I just checked the course archive page on my 11 inch tab. In the landscape mode, I have the same issue.
https://i.imgur.com/iQurcqt.jpg
In the portrait mode there is no issue as the mobile version loads properly.
https://i.imgur.com/ERn1kIJ.jpg
So, there is an issue with your course archive template. It is not loading properly on the smaller screens in landscape mode.
Hi. Thanks for the reply.
I tested the page on different browsers of my 14 inch laptop. I also tested the page on another 14 inch laptop. The issue is the same.
https://i.imgur.com/PizIoZM.png
The issue is with 14 inch screens only. Please check.
I am having issues with your OTP login plugin. That’s a premium plugin. I am creating a support ticket on your site. Please reply there.
Thanks.
The ‘Remember me’ check box does not appear anywhere except the email/password login option. Please make it available across all login options.
Thanks.
Actually, I did figure out the exact plugin which was causing the issue. It is the Automator WP Google Sheets add on. Since I no more needed the add on, I removed it and now everything is working fine.
Thanks for your time and support.
I have done the conflict test by switching to 2023 default theme and the deactivation of all plugins. The culprit is Automator WP. There is no error related to this in the debug log because this is a time out error. Somehow Automator WP makes the WordPress editor take too long and Cloudflare times out. Even if I disable Cloudflare, the issue persists.
View post on imgur.com
It’s alright. I managed to accomplish the required changes to the default phrases using the “Better Find and Replace” plugin.
Thank You for your responses.
Hello @jahmedas,
the process of translating the core just for the word “ticket” seems unusually complicated, plus, this is not a different language.
I am aware of the fact that Awesome Support core plugin offers an easy way to rename some important labels. Can the term “Ticket” be included in that list in a future update?
Thanks.
Hi.
Sorry for the delayed reply.
I have found the culprit plugin.
No issues from Super PWA.
Marking this thread as resolved.Thanks for your help.
P.S. In case someone needs this info, let me tell this:
[bad link redacted]
- This reply was modified 3 years, 5 months ago by ThePhysicist.
- This reply was modified 3 years, 5 months ago by Steven Stern (sterndata).
Hi.
Sorry for the delayed reply.
I have found the culprit plugin.
No issues from LiteSpeed Cache.
Marking this thread as resolved.Thanks for your help.
P.S. In case someone needs this info, let me tell this:
The plugin named “One Tap Google Sign in” messes up with the persistence caching. As long as it is installed, it’s ok. Removing it starts giving trouble on mobile user agents. So far I have not been able to find a solution to this. Trying to contact the develeoper.
