• Resolved bwickert

    (@bwickert)


    Hi, the text areas to input text for the various section isn’t showing up in the sidebar in the admin. I see the Schema, Social, SEO and Readability tabs but the text areas to input text is gone. Clicking on the tabs does nothing. Very strange as it was working fine then poof gone. I didn’t upload any new plugins or do anything out of the ordinary to cause this.

    The page I need help with: [log in to see the link]

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  • @bwickert We’re sorry to hear you are experiencing this issue on your site.

    blank meta box issue occurs due to a JavaScript conflict. So we’d like you to please perform a conflict check. This will help us narrow down the exact cause and determine what the next steps are while saving you time.

    Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Twenty.

    Please test this on your development or staging site, if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.

    If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts.

    Can you please inform us of the results, so we can help you figure out what the problem is?

    Plugin Support Maybellyne

    (@maybellyne)

    This thread was marked resolved due to a lack of activity, but you’re always welcome to re-open the topic. Please read this post before opening a new request.

Viewing 2 replies - 1 through 2 (of 2 total)

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