Moderator
t-p
(@t-p)
This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.
If you can install plugins, install and activate “Health Check”: https://wordpress.org/plugins/health-check/
It will add some additional features under the menu item under Tools > Site Health.
On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/
hi I checked all plugins on health check I can see errors on plugins, also says the files was modified, i should reinstall wordpress, see bellow: what I should do please? thanks
tools
File integrity
The File Integrity checks all the core files with the checksums provided by the WordPress API to see if they are intact. If there are changes you will be able to make a Diff between the files hosted on WordPress.org and your installation to see what has been changed.
It appears as if some files may have been modified.
One possible reason for this may be that your installation contains translated versions. An easy way to clear this is to reinstall WordPress. Don’t worry. This will only affect WordPress’ own files, not your themes, plugins or uploaded media.
`Plugin Version Minimum PHP Highest supported PHP
Classic Editor 1.6.2 5.2.4 7.3
Health Check & Troubleshooting 1.4.5 — 5.6
Insert Headers and Footers 1.6.0 5.2 7.3
Newsletter 7.4.1 5.6 Could not be determined
Ninja Forms 3.6.7 — Could not be determined
Popup Builder 4.1.3 — Could not be determined
Slider Revolution 6.5.19 — Could not be determined
Templatera 2.0.5 — Could not be determined
Total Theme Core 1.3.2 — Could not be determined
Wordfence Security 7.5.8 5.3 Could not be determined
WPBakery Page Builder 6.8.0 — Could not be determined
Moderator
t-p
(@t-p)
It appears as if some files may have been modified.
If you believe your website has been hacked, carefully follow this guide.
When you’re done, you may want to implement some (if not all) of the recommended security measures and start backing up your site.
thanks What is the kind of permission to give someone to clean my website hacked?
thanks
IF you’re hiring someone to clean or fix your site, you’ll need to create an admin account for them in WP and probably give them S/FTP or cpanel access to your hosting. So, be sure you trust whoever you hire, because you’re giving them the keys to your kingdom.
thanks for the support, a plugin was conflict, wp rocket, also I scan for malware, a file called xmlrpc.php was blocked by of malware plugin, i think these file was modifieng all of files on the server.
