WordPress error when printing the page

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support andrewsupport

    (@andrewsupport)

    2 years, 5 months ago

    Hi,

    Could you please upgrade MPDF library on the PDF&Print settings page if you didn’t do it yet.

    Thread Starter Whooo

    (@whooo)

    2 years, 5 months ago

    Thanks a lot Andrew. Well, check it out: https://prnt.sc/3nHIin2LY_k2 – the error persists. Do you recommend any other action maybe?

    Plugin Support andrewsupport

    (@andrewsupport)

    2 years, 5 months ago

    Hi,

    Could you please complete the following steps in order to detect the problem and find its solution? Before performing the following steps, we recommend that you do a full backup of your site.

    1) Activate a default WordPress theme for a while (Twenty Nineteen or Twenty-Twenty) and check if the problem remains.
    2) Deactivate all of your plugins except PDF & Print and also check if the problem is still present. If it is not, activate the plugins one by one, meanwhile checking, after which plugin activation the problem appears again.
    3) Contact us back with information about the results.

    Plugin Support andrewsupport

    (@andrewsupport)

    2 years, 4 months ago

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. Have a nice day.

Viewing 4 replies - 1 through 4 (of 4 total)

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