• Resolved FonzieTheDog

    (@delbono72)


    Hello
    I keep disabling the flag here:

    Woocommmerce > Settings > Products tab > Use Woocommerce attribute lookup table

    After a while I see it re-enabled.
    I do not know if it is reanabled by changing other settings or because of a software update. It’s the third time I disabled that flag now.

    I use my own indexing and this setting breaks it.
    Is there a way I can disabled this flag permanently?
    I AM DEAD SURE (really) I did not re-enabled it mannually.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Roxy

    (@roxannestoltz)

    Hi @delbono72 ,

    Thanks for reaching out!

    I keep disabling the flag here:

    Woocommmerce > Settings > Products tab > Use Woocommerce attribute lookup table

    After a while I see it re-enabled.

    This behavior should not be happening, as this feature needs to be manually enabled or disabled.

    I am not sure the timeframe between the triggers of the reenabling as you have mentioned it has occurred 3 times however, it could be a possible theme/plugin conflict and the best way to determine this is to do a conflict test:

    – Clear site and browser caching
    – Temporarily switch your theme to Storefront
    – Disable all plugins except for WooCommerce
    – After some time, check if the feature has been reenabled

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    Please see the below documentation for a more detailed explanation of how to do a conflict test here:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts

    Alternatively, you have the option to install the “Health Check” plugin: https://wordpress.org/plugins/health-check/

    On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Should the problem persist, please could you provide a copy of your System Status for a better understanding of your site setup. This can be found via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’.

    Once you do this, you can paste your response here.

    Thanks!

    Hi @delbono72

    Have you tried the steps suggested by @roxannestoltz ? Could the problem be solved?

    Do let us know if you need further assistance.

    We haven’t heard back from you, so I’m marking this thread as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 3 replies - 1 through 3 (of 3 total)

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