Woo Product Carousel

Hi @rb285,

Thanks for reaching out, that does sound unusual, and I can see how frustrating it must be to have the carousel reset daily like that.

Since WooCommerce itself doesn’t include a built-in product carousel, it’s likely being added by your theme or another plugin. To help us better understand what’s going on, could you please share the following:

• A link to the page where the issue is happening
• Your System Status Report (under WooCommerce → Status → Get system report → Copy for support)
• The name of the plugin or block you’re using for the product carousel, if known

Thank you.

Thanks for sharing the system report and additional details, Robin, that’s really helpful.

Based on what you’ve described, the issue appears to be related to a combination of custom code and functionality provided by a third-party plugin or theme (Avada). Since WooCommerce doesn’t include a built-in product carousel, and you’re also using a custom body class filter that may affect content visibility for certain user roles, this goes beyond what we can troubleshoot within our support scope.

I’d recommend reaching out to the Avada theme support team, as they’ll be more familiar with how their carousel handles user roles and caching. If needed, consulting a developer may also help isolate and resolve the issue more efficiently.

Thanks for understanding!