Enable debugging to get a better view of the error.
Enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://wordpress.org/support/article/debugging-in-wordpress/
Thread Starter
lthur
(@lthur)
Thank you, Steve. I will give that a try. Linda
Thread Starter
lthur
(@lthur)
Hi Steve,
I looked at the wp-config.php file on the server where my website resides. That debug code is already there.
My webhosting support suggested that it was a bad key in the Google Recaptcha plugin that I use, but those codes are correct. I even uninstalled Recaptcha, but that didn’t seem to impact the error I am getting.
Any other suggestions?
Thank you,
Linda
This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.
If you can install plugins, install “Health Check”: https://wordpress.org/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site. You can then use its admin bar menu to turn on/off plugins and themes one at a time.
Thread Starter
lthur
(@lthur)
Hi Steve,
Thank you. Since I have tried other themes and still have the same issue, I’m going to test the plug-ins as you suggested. I’ll let you know if that corrects the issue.
Linda
Thread Starter
lthur
(@lthur)
Hi Steve,
That did it! It’s the Contact Form 7 plugin. Not sure how to fix it yet, but at least I know where to put my efforts.
Thank you so much for your help!
Linda
