White space below edited text

Resolved wpusr1
(@wpusr1)

5 years ago

Thank you for the wonderful slider.
I was trying it out.. just imported a template.
I changed the text and saved, but the slider on the webpage shows more spae below the top text on the slide. I did not touch any other settings.
Imported another template, made a text change and the space appears.
I am using WordPress 5.6 with the Astra 3 theme.
I’ve been trying for sometime to solve this, but the issue persists.
Kindly help if you can.
I’m sorry that site is not online yet.
But I can pm you details if you want to take a look.
Thanks a lot in advance.

Viewing 5 replies - 1 through 5 (of 5 total)

Thread Starter wpusr1
(@wpusr1)

5 years ago
Please see this screenshot for clarification.
Screenshot
See the top slide which I changed the text to ‘custom text’.
No other settings were touched.
There is a big gap below the first text and the second one..
The bottom slide is not edited.
Kindly let me know how to resolve this.
Thanks a lot..
- This reply was modified 5 years ago by wpusr1.
Plugin Author Codinga
(@dkurecki)

5 years ago

Hi @wpusr1 ,

thanks for the nice words about our slider. I took a closer look at the issue you mentioned and simulated the same situation. Thanks for submitting the screenshot, you made it a lot easier to find the problem.

We solved the issue that used to appear sometimes when users use some other WordPress theme, as was the case with you with the Astra theme.

The fix for this issue will be released in the next version of the slider you can expect at the end of the week at the latest.

Thanks for your patience, we wish you a pleasant rest of the day!

Thread Starter wpusr1
(@wpusr1)

5 years ago

Hi Dario,
Thank you for your reply.
Really appreciate your efforts.
The slider is really awesome.
Waiting for the fix.
Best wishes..

Plugin Author Codinga
(@dkurecki)

5 years ago

Hi @wpusr1 ,

we have solved the problem you mentioned, a new version is available for you to download.
We hope that your problem is solved, if you are satisfied with our plugin and have a moment, feel free to leave us a rating and review, it would mean a lot to us, thank you!

We wish you a pleasant rest of the day!

Thread Starter wpusr1
(@wpusr1)

5 years ago

Hi @dkurecki,
Sorry for the late response. Got tied up with work.
Thanks a lot for the update.
The issue is resolved.
Best wishes..

Viewing 5 replies - 1 through 5 (of 5 total)

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