Whitish shadow on Menu

  • Resolved itmonitor

    (@itmonitor)


    2 months, 1 week ago

    Hello,

    A few days ago when creating a menu using Essential Blocks, it will create with a white shadow. below the menu container. When this happened when I created the header, by chance I managed to find out the setting and deactivate it.

    Now, I created the footer and cannot find that setting anymore. I suggest that when creating a new menu, please, do not automatically enable any decoration feature.

    Any help to fix this issue in the footer menu is welcom.

    Rgs

    IM

    • This topic was modified 2 months, 1 week ago by itmonitor.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amit Paul

    (@paulamit)

    2 months, 1 week ago

    Hi @itmonitor,

    Greetings!

    We’re sorry to hear about the issue you’ve encountered and truly appreciate your patience.

    I’ve reviewed the page URL you shared, but I couldn’t locate the white shadow under your footer menu area, as shown here:https://d.pr/i/0aIwHE. Could you please confirm if the issue has already been resolved?

    To help us investigate further, it would be great if you could create a test page replicating the issue and share a screenshot highlighting the shadow you’re referring to. This will allow us to better understand the problem and provide you with a solution.

    Thank you for your cooperation and understanding. Please let us know if there’s anything else we can assist you with.

    Best regards,
    Amit Paul

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    2 months ago

    Hi @itmonitor ,

    We haven’t received an update from you since our last conversation. Could you please confirm if the issue persists? This will help us provide the right assistance and resolve it quickly.

    Thank you!

    Plugin Support Amit Paul

    (@paulamit)

    2 months ago

    Hi @itmonitor,

    I hope this message finds you well. As we haven’t heard back from you regarding your issue, we’ll go ahead and close this topic for now.

    If you need any assistance in the future, please don’t hesitate to reach out by opening a new topic. We’ll be more than happy to assist you as quickly as possible.

    Wishing you a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)
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