White Screen Error

  • Resolved solidweb

    (@solidweb)


    6 years, 6 months ago

    Following update, could not log in to WP admin panel. Threw following error:

    [Tue Oct 29 19:48:56.128317 2019] [php7:error] [pid 26427] [client 38.140.212.19:58676] PHP Fatal error: Uncaught TypeError: Argument 1 passed to WSAL_ViewManager::AddInstance() must be an instance of WSAL_AbstractView, instance of WSAL_Views_FrontendSetupWizard given, called in /nas/content/live/usindt/wp-content/plugins/wp-security-audit-log/classes/ViewManager.php on line 151 and defined in /nas/content/live/usindt/wp-content/plugins/wp-security-audit-log/classes/ViewManager.php:159
    Stack trace:
    #0 /nas/content/live/usindt/wp-content/plugins/wp-security-audit-log/classes/ViewManager.php(151): WSAL_ViewManager->AddInstance(Object(WSAL_Views_FrontendSetupWizard))
    #1 /nas/content/live/usindt/wp-content/plugins/wp-security-audit-log/classes/ViewManager.php(142): WSAL_ViewManager->AddFromClass(‘WSAL_Views_Fron…’)
    #2 /nas/content/live/usindt/wp-content/plugins/wp-security-audit-log/classes/ViewManager.php(97): WSAL_ViewManager->AddFromFile(‘FrontendSetupWi…’)
    #3 /nas/content/live/usindt/wp-content/plugins/wp-security-audit-log/wp-security-audit-log.php(896): WSAL_ViewManager->__construct(Object(WpSecurityAuditL in /nas/content/live/usindt/wp-content/plugins/wp-security-audit-log/classes/ViewManager.php on line 159

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support robertabela

    (@robert681)

    6 years, 6 months ago

    Sorry to hear you are encountering such issue @solidweb

    It seems this issue is the same as the one reported in this ticket: the update did not run properly. Can you please uninstall the plugin and install it again, or download it and manually upload it to your website via SFTP?

    This should do the trick. Please let me know if you need further assistance from our end.

    Plugin Support robertabela

    (@robert681)

    6 years, 6 months ago

    Hello @solidweb

    This issue is occurring because the plugin is trying to load a view which does not exist. This typically happens when something goes wrong with the updating process.

    To cater for this we have released update 3.5.1.1 which prevents wrong classes from being added.

    Please update to 3.5.1.1. Thank you for reporting this issue and let us know should you require any further assistance. Thank you for using our plugin.

Viewing 2 replies - 1 through 2 (of 2 total)

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