Hey!
Thanks for reaching out and for updating the plugin!
Apologies for the confusion this has caused. It can seem a bit strange at first glance. Here’s a quick breakdown:
- New Plugin (V2): Version 1.0.15 You have correctly downloaded our new and improved V2 integration. Because it’s a complete rebuild, the version numbering has started over from 1.0.
- Old Plugin (V1): Version 2.4.5 Your old plugin has a higher version number simply because it was the original integration that received many updates over several years.
So, rest assured, you have installed the correct new version, even though the number looks lower.
Automatic Updates from V1 to V2
You are also correct that there is no automatic update option in the backend to go from V1 to V2. Because V2 is a fundamentally new plugin, it requires a manual migration to ensure everything is set up correctly on your end.
We have created a step-by-step guide to make this process as smooth as possible. It will walk you through installing the V2 plugin alongside the V1 plugin, moving your settings over, and safely deactivating the old version.
Here is the official migration guide: WooCommerce V2 Migration Guide
Following this guide is the recommended path to ensure you get access to all the latest features and improvements in our V2 integration.
Hope this clears things up! If you have any further questions or if you run into any issues, feel free to reach out to us again. The easiest and fastest way would be to submit a ticket directly to our support. You can find the instructions for submitting a ticket here: How do I create a support ticket?
Have a great day!
Best regards,
Sendcloud
