Also, currently using the following
WooCommerce 3.3.5
Jetpack 6.0
Wordpress 4.9.5
Hi donescobar,
A few questions to try and get to the bottom of this issue. On that status page, are you seeing “No service data available” under Health » WooCommerce Services Data? If so, does clicking “Refresh” to manually load the service data make a difference?
Also, have you configured the settings for this shipping method in WooCommerce » Settings » Shipping » [zone] » USPS?
Regards,
Paul
Hello Paul,
Thank you for your reply, so when I go to WooCommerce Services and look under Health I get 3 green checkmarks stating everything runs ok.
The only error I get occasionally is the block of info under Health, titled Services and it displays an error saying “The most recent rate request failed” for USPS. I have followed videos online showing me how to set up shipping zone which I’m fairly confident is set up correctly and turned on logging so I can see what’s happening and I get the error message I posted above in my first post.
Thanks
as a side note, I’d like to add that even when it displays a green checkmark for retrieving the USPS rates I get the following in the front-end when trying to get a quote
No rates found, adding fallback. (USPS:6)
Hi donescobar,
I’d like to try and reproduce this issue to see what the cause might be. A few pieces of information may help:
– What is your origin ZIP?
– Which USPS shipping services have you enabled?
– Are you seeing the same issue no matter what is in your cart? What are the weights and dimensions of the items in your cart?
Thanks,
Paul
Unbelievable enough as I am gathering all the details and without doing anything further on my part, it started pushing out prices from USPS.
I will do some further testing, but as we stand it seems to be working well now.
Thank you very much for your time Paul!
donescobar
Great to hear – let us know if you run into any more trouble!
Paul
