Watermark not being generated.

  • Resolved Julian Muslia

    (@julimuslia)


    4 weeks, 1 day ago

    Dear team,

    first of all, thanks for this amazing plugin. I have been doing some tests with the plugin and all leads to one mistake. The Watermark is not being generated when the image is uploaded in Media Library or in other locations too (Featured image, post image, etc) Could you please review this ?

    Best Regards,
    Julian

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Dropavif

    (@dropavif)

    3 weeks, 1 day ago

    Dear Julian,

    Thank you very much for your kind words and for taking the time to test the plugin — we truly appreciate it.

    Thank you as well for reporting the issue with the watermark not being generated on upload. Will review it carefully on our end to identify the cause.

    We’ll get back to you as soon as we have more information or a solution. In the meantime, if you notice any additional details (specific file types, sizes, or settings), feel free to share them with us — it will help us speed things up.

    Thanks again for your feedback and support.

    Best regards,

    Plugin Author Dropavif

    (@dropavif)

    3 weeks ago

    Dear Julian,

    Thank you for your patience. I am happy to inform you that the issue has been resolved.

    Please update the plugin to version 1.2.3. After the update, please perform a re-conversion of your files to ensure the watermarks are correctly applied to your existing media.

    Thank you again for reporting this and for your support!

    Best regards,
    Dropavif

    Thread Starter Julian Muslia

    (@julimuslia)

    3 weeks ago

    Dear Team,

    i have updated the plugin and now it seems to work fine adding the watermark but still is having some problems. The Watermark image that i am using, is transparent and when watermark is applied, it adds a black background to the image. And second, if the image that i am uploading is in WebP format, it doesnt apply the watermark. Could you please review it ?

    Thank you for your effort.

    Best Regards,
    Julian

    Plugin Author Dropavif

    (@dropavif)

    2 weeks, 6 days ago

    Dear Julian,

    Thank you for your feedback and for the update.

    I have already passed this information to our development team. They will investigate the issue with the transparent background and the WebP format support as a priority to find a solution as quickly as possible.

    We truly appreciate your contribution and your help in improving the plugin. We will get back to you with more information as soon as the fix is ready.

    Best regards,
    Dropavif

    Plugin Author Dropavif

    (@dropavif)

    2 weeks, 6 days ago

    Dear Julian,

    Thank you for your patience.

    We’re happy to inform you that the issue with watermark transparency has been resolved. The watermark is now applied correctly with full transparency support.
    Please make sure to update the plugin to version 1.2.4.

    Regarding WebP files, there is an important technical limitation to clarify:
    If an image has already been uploaded as WebP without any conversion, the plugin will not reconvert it again to WebP, and therefore the watermark will not be applied in that scenario.

    Currently, watermarking works when converting from WebP to AVIF, in which case the watermark is applied correctly.
    For standard formats such as PNG, JPG, and JPEG, watermarking works as expected.

    Thank you for reporting the issue and helping us improve Dropavif.

    Best regards,
    Dropavif Team

Viewing 5 replies - 1 through 5 (of 5 total)

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