WARNING Server Error 500 after plugin updated

  • httpscore

    (@httpscore)


    1 year ago

    It happened during my work within Elementor. I got an Server Error 500 and it took me some backups, nerves and an email (notification that your plugin has been updated) to find out that I “only” had to deactivate your plugin.

    After deactivating, everything runs smooth again PLUS the site is faster. It seems fair to assume, that you have problems with quality management, else there wouldn’t be so many other users complaining about trouble after you updating your plugin. This is going back years.

    Especially unacceptable for a commercial website, I’m out and will uninstall it for now.

    What a pity because I really liked your extensions.

Viewing 1 replies (of 1 total)
  • Plugin Support Ashikur Rahman

    (@ashikurwp)

    1 year ago

    Hi httpscore,

    Really sorry for the inconvenience you have faced.

    We’ve released a new version of Essential Addons with the fix for the recent issue. Could you please download the updated version and check again?

    We understand your frustration, and we assure you that we are taking extra precautions with our updates. Please accept our sincerest apologies.

    Looking forward to hearing back from you.
    Thank you.

Viewing 1 replies (of 1 total)
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