Video transcoding

  • Resolved dmitriy517

    (@dmitriy517)


    5 years, 8 months ago

    Hello, thank you so much for two awesome plugins. I have a problem with the Transcoder plugin, as I understand it, unfortunately it does not work anymore. But I really need transcoding for the site. What do I need to install or do in order for the videos to be automatically transcoded. Please help .Thank you in advance.

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  • Plugin Contributor Pooja Killekar (Muchandikar)

    (@pooja1210)

    5 years, 8 months ago

    Hi @dmitriy517

    > unfortunately it does not work anymore

    Transcoder had some compatibility issues with WP 5.5, we’ve just released a new version of Transcoder with the fixes. Please update and check.

    > What do I need to install or do in order for the videos to be automatically transcoded.

    When you upload a non mp4 video through rtMedia plugin or WordPress’ media library, the transcoder will automatically transcode the video, if you have enabled the transcoding service.

    Let us know if you’re still facing any of these issues after updating to Transcoder v1.3.1

    Regards,
    Pooja

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