Very good support

  • Mirva Webb

    (@gibonwebbuppsala)


    1 month, 2 weeks ago

    Formidable has been a great experience overall, especially when it comes to support.

    Their AI-powered first-line support is genuinely impressive. It’s fast, helpful, and often resolves questions immediately without needing escalation. It feels well-trained and actually useful, not just a basic chatbot.

    On top of that, their human support is excellent. When we did need to reach out, we received a response within just a few hours. The replies were clear, professional, and showed a strong understanding of the product.

    Overall, the combination of high-quality AI support and responsive, knowledgeable human assistance makes Formidable stand out.

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  • Plugin Support jfenn7765

    (@jfenn7765)

    1 month, 2 weeks ago

    Thank you so much for the thoughtful review.

    We’re really glad to hear the AI support has been pulling its weight and actually helping in a meaningful way. Fast, useful answers without the frustration is exactly what we’re aiming for. And when something needs a human touch, it’s great to know the team showed up the way you needed.

    Behind the scenes, our support crew is genuinely grateful for feedback like this. It means a lot to know the time and care they put into helping customers is being felt. We’ll just say this kind of note is exactly why they do what they do, and yes, there may or may not be a confetti cannon nearby for moments like this.

    -The Formidable Team

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