• Resolved lionalhewitt

    (@lionalhewitt)


    Hi, I am trying out the Hustle plugin and on the desktop version the vertical scroll bar shows even if there is nothing to scroll, this does not happen on the Mobile version

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @lionalhewitt,

    I hope you are keeping well, and thank you for reaching out to us.

    I checked the mentioned website on my end, however, I wasn’t able to observe the scroll bar you mentioned.

    Screenshot from my end: https://ibb.co/svknQPBB

    Can you please confirm if you managed to fix the issue?

    Best Regards,
    Nebu John

    Thread Starter lionalhewitt

    (@lionalhewitt)

    Morning, after investigation it only occurs when you include an image with a call to action. a workaround was to create a longer image, include it as a background, create a <div> with a height or the original image and then include the CTA, if this makes sense, the site you saw was after I had implemented the corrections

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @lionalhewitt,

    The issue sounds more due to a conflicting CSS. If you could set up the pop-up that had the problem on a different page and share the URL, it would help us to take a closer look at what exactly is causing the conflict and suggest any potential workarounds.

    If you are fine with the current approach of adding a longer image which currently fixed the issue then its good.

    Regards,

    Nithin

    Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    Hello @lionalhewitt ,

    I hope you’re doing great today!

    We haven’t heard from you for some time, so I’ll be marking this thread as resolved for now. Please feel free to reopen it, in case you need further assistance.

    Best Regards,
    Dmytro

Viewing 4 replies - 1 through 4 (of 4 total)

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