Version 2.8 is breaking the WP Backend

  • notion9

    (@notion9)


    3 years, 7 months ago

    Hello,

    The latest update version 2.8 is breaking the Backend of my website. I’ve isolated the issue to the plugin. Can you please clarify?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Zorem

    (@zorem)

    3 years, 7 months ago

    Hi @notion9,
    We can’t replicate any issue in our environment. can you share the error log OR screenshots of the issue?
    Thanks 🙂

    Thread Starter notion9

    (@notion9)

    3 years, 7 months ago

    Hey @zorem. I’m not even able to install the plugin on the website. When I try to activate it. it just hangs the backend. I’m unable to provide the error log as it’s not been created. the website just does not refresh after installation of the plugin. Can you please help?

    Plugin Author Zorem

    (@zorem)

    3 years, 7 months ago

    Hi @notion9,
    Can you please check the browser console is there any jQuery error in it?
    Thanks

    Thread Starter notion9

    (@notion9)

    3 years, 6 months ago

    Hey @zorem,

    Has this error been fixed? I hoped that the error would be fixed by the next wordpress update. Still breaks the site. I’ve isolated it to the plugin. Plugin just breaks the site. I’m not getting any particular errors.

    Plugin Author Zorem

    (@zorem)

    3 years, 6 months ago

    Hi @notion9,
    Can you check the error log in WC Settings > Status > logs? Maybe there is generated an error log.

    Thanks 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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