User profile not displaying correctly

  • Resolved Anonymous User 18027343

    (@anonymized-18027343)


    2 years, 2 months ago

    Hi,

    Just downloaded your plugin and it is everything I need. I am no expert so I am still trying to find my way through it all but I know a little of the basics. My issue is that when I created a test member I couldn’t find a lot of the options there are on the plugin screenshots (Edit profile, banner, etc)

    I only have access to this

    Would be great if you could help me solve this.

    Thnkas a lot!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support yuriinalivaiko

    (@yuriinalivaiko)

    2 years, 2 months ago

    Hi @danyhocine

    Please provide a link to the test member profile. I have to take a look to understand what is wrong.

    The “Edit profile” link is shown in the profile actions menu under the cog icon. See image.

    The cover photo (banner) can be uploaded in the profile Edit mode. Click the “Change your cover photo” icon in the cover area, then click the “Change cover photo” item and you’ll see the cover photo uploader. See image.

    Upload the photo, select an area to crop and click the “Apply” button. See image.

    Once the cover photo is uploaded click the “Update Profile” button or icon to save profile changes and a new cover. See image.

    The plugin automatically resizes, compresses and creates thumbnails (smaller images) for uploaded cover photo and profile photo. There are settings to customize uploaded photos. Read related articles for details:

    You can use settings on wp-admin > Ultimate Member > Settings > Appearance > Profile to select default cover image, cover size, cover ratio. You also can disable cover at all. See image.

    Regards

    Moderator Yui

    (@fierevere)

    永子

    2 years, 2 months ago

    @danyhocine https://wordpress.org/support/guidelines/#the-bad-stuff
    Please do not offer logins/passwords, even test ones

    Thread Starter Anonymous User 18027343

    (@anonymized-18027343)

    2 years, 2 months ago

    Hi,

    I didn’t give any login infos, was just asking. I don’t understand why you deleted my reply, there was just the link to the website I am having issues with…

    Plugin Support yuriinalivaiko

    (@yuriinalivaiko)

    2 years, 2 months ago

    Hi @danyhocine

    This thread has been inactive for a while. Do you still need help? Sorry, I shouldn’t have asked you for a link to your site. This is not allowed by the Forum Guidelines. Please try to describe the problem in words. You also can attach a screenshot via “a reputable image-sharing service for screenshots”.

    Regards

    Plugin Support yuriinalivaiko

    (@yuriinalivaiko)

    2 years, 1 month ago

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help.

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
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