• Resolved ibowden

    (@ibowden)


    I love your plugin and use it as much as possible. Thanks for making it – and keeping it free!

    I have this strange space-inserting anomaly when using an Elementor icon list widget. Your plugin beautifully converts the email address to something clickable and distorted, just as is should, but it inserts a bunch of space as well. This space occurs no matter which presentation method I indicate in your plugin.

    As you can see on the indicated page, the telephone numbers in the icon lists are also made clickable, but no space has been inserted between the icon and number.

    FYI, the main Contact Us area of the page uses the Elementor icon list widget when I manually enter the email and phone info. In the listings of the chapters, the email and phone numbers are coming from CPT fields. In both cases, the space is inserted, so it doesn’t seem to matter what the source of the data are.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ralf Weber

    (@d3395)

    Hi ibowden,

    I took a look at the linked page, but I can’t see any CryptX errors at first glance. I think it’s just an unfortunate chain of events.

    Would it be possible for you to deactivate CryptX and then post the generated HTML code from the Elementor Icon List so I can compare it to the “original”?

    Basically, I can already tell you that this is a CSS problem, but with the unmodified HTML code, I might still be able to help you.

    Thread Starter ibowden

    (@ibowden)

    Thanks for the help with this, Ralf.

    I’ve disabled your plugin. Go take a look and see what you can come up with as a possible fix.

    Plugin Author Ralf Weber

    (@d3395)

    I have the needed html code. You can reactivate the plugin if you want. Give me a some time to find a solution for your problem.

    Thread Starter ibowden

    (@ibowden)

    Thanks for doing that so quickly.

    Now that I have your attention, could you possibly figure out why your plugin works perfectly here in the Executive section, but not here or here. Take a look at this screenshot.

    Oops! Only one of those new errors is still showing up. Sorry.

    • This reply was modified 3 months, 3 weeks ago by ibowden.
    Plugin Author Ralf Weber

    (@d3395)

    First of all, a quick&dirty css solution for your problem:
    ul.elementor-icon-list-items li.elementor-icon-list-item a:first-child {
    width: auto;
    }

      The different behavior on your screenshot is easy to explain.
      At the “problem” list (top) you have the ‘mailto’-link oh the list element. And on the other “correct” list, you added only the mail as plain text not as a link. So, on the second cryptx could add the mailto correct without changing the elementor html structure.

      If I think about it, you should try to remove the mailto-link on the top list item, to solve your problem. Can you try this?

      Thread Starter ibowden

      (@ibowden)

      You are potentially correct, but I can’t really prove or disprove it!

      That list of names, phone numbers, email addresses with the email addresses that ignore CryptX are actually created with a bunch of Heading widgets, with each just having paragraph text in them. There’s no added mailto: being configured!

      What’s even stranger is that I’ve essentially recreated that list using the Elementor icon list – just as I did on the Contact page – and I get totally different results! Watch this very quick video to see what I’m seeing: https://notes.websmithian.com/l/cMHR8a0

      Summary: Another anomalous behaviour from Elementor that is probably inexplicable.

      You’ve already invested more time in helping me than I expected or that you should have, Ralf. I’ll just have to live with the results I’m getting and hope that this somehow fixes itself in a future update of Elementor. Thank you very much for your exemplary help and support!

    Viewing 6 replies - 1 through 6 (of 6 total)

    You must be logged in to reply to this topic.