URL stored by Jetpack servers does not match your site

  • Resolved a11c

    (@a11c)


    3 weeks, 3 days ago

    I’m getting a URL mismatch error when trying to reconnect Jetpack after migrating my staging site to a new domain. The old URL is still stored on Jetpack’s servers and preventing reconnection.

    How can I clear the server of my old staging site domain so that I can reconnect the site?

    “Invalid request, please go back and try again.

    Error Code: invalid_request

    Error Message: The URL stored by Jetpack servers does not match your site. Please try disabling the Jetpack plugin, re-enable it, then connect again”

    • This topic was modified 3 weeks, 3 days ago by a11c. Reason: image did not attach, replaced with words
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    3 weeks, 3 days ago

    Hi there, @a11c,

    Could you please post your site URL as well as the staging site’s, so that we can have a look? If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread.

    We may probably need to take action from our end – we can confirm it when we check the site(s) directly 🙂

    Thanks!

    Thread Starter a11c

    (@a11c)

    3 weeks, 2 days ago

    Thank you for the reply. I will contact you directly.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    3 weeks, 2 days ago

    Hi @a11c,

    I can confirm we have received your email. We’ll get back to you as fast as we can 🙂

    Marking this as solved for now.

Viewing 3 replies - 1 through 3 (of 3 total)

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